michel ebrahim
EGI am not satisfied with this service when the problem is resolved, if it is resolved I will be very satisfied I have a problem. I downloaded the application for the mobile phone and approved my trial account. Every time I execute a purchase order, it gives me the order has been executed, but after a while it happens that the order is canceled and I do not know why I want to solve the problem or provide me with customer service for these problems.
WHC
GBPoor transfer service I have been attempting to transfer positions from HL to IBKR since Dec 23. I've had to chase IBKR on multiple occasions and logged a complaint to transfer these positions with no success. HL state they are still waiting from approval from IBKR which has not been acted on.
Eben Eshet
GBVery unfriendly system The only thing easy to use is depositing your money. Expensive to trade. Very limited withdrwal options. Overall I find it difficult to use and moving away Completly.
Li
GBKnowledgeable and Helpful IBKR Representatives IBKR representatives have always been knowledgeable and very helpful when I call for help. Waiting for someone to take my call is about average - sometimes very little waiting.
P. S.
CHQuiz? I have actually been a happy customer of Interactive Brokers for over 15 years. Now I wanted to reactivate an old sub-account and can't because I have to complete a quiz. I find this absolutely cheeky and patronising. I'll probably be using a different broker in future. What a pity. If someone from support wants to contact me, it's about the sub-account: U3403389 I hope you can get away from this quiz again.