Li
GBKnowledgeable and Helpful IBKR Representatives IBKR representatives have always been knowledgeable and very helpful when I call for help. Waiting for someone to take my call is about average - sometimes very little waiting.
Adriel
AURecently signed up from NZ. Recently signed up from NZ. Deposits arrive very quickly, sometimes an hour, sometimes 2-3 hours. Very quick compared to local options we have in NZ. Only contact support once so far, I wasn't getting SMSs, support replied within 12h and fixed the issue. Fees are low and the web interface is easy enough to use once you get used to it. (wouldn't recommend the downloadable app for Mac though, it uses Java, which is kinda painful)
Vic
AUComplete overhaul of the trading platform is needed IBKR needs to revise its ancient program, which is far behind current expectations of a customer with current technology. Its program requires a complete overhaul, not just adding some superfluous features. The customer expects to check basic things. For example if a customer makes a mistake of placing a debit order, which should have been a credit order (such a gross and obvious mistake), the system doesn't pick such a simple thing as the customer missed putting minus sign while correcting the displayed info and the order goes through at worst price for a customer. There are more instances of such nature and their review people just attempt to close it instead of focussing on fixing the real problems. Check my tickets on the system.
European Dividend Growth Inves
PLLow costs and Professional Treatment I like IBKR as a European. Low cost commissions and a trustworthy broker who takes your money serious is not something commonly available for us. Hence, InteractiveBrokers is by far the best broker in Europe!
Juliet du Preez
IEUI and access issues - resolved Don't receive notification on app for challenge response so can't use online portal. When try submit query in app, just says there is an error in the service. Impressed that IB responded and assisted. I have now got it working, thank you.