
Nat M. Zorach
GBFor many years For many years, IBKR's app was a bit behind the times, while their desktop platform was powerful and pretty reliable in spite of looking like something that hadn't been updated since the glory days of DOS. Fast forward to 2024 and whoever is running their mobile app development knows what they're doing. This is a good thing, and I'm glad to be done with TD Ameritrade, whose only interest is in promoting its frustratingly bad Think Or Swim platform, which is quite silly. But IBKR's company's customer service still sucks if something goes wrong. I've been trying to get some account transfer stuff figured out and they are absolutely useless. 100% of the responsibility is on the customer, even when their web portal does a lousy job of explaining what's going on. The phone menu is hard to navigate and they always send you to the wrong place, and then the customer service representatives always sound so tired and weary and sad.

John Copp
GBInteractive Brokers is to investors what Disneyland is to little kids: a playground for the imagination I'm a retail trader and an IB customer for over a decade. IB's Educational tools opens the door to a vast domain of learning opportunity. IB's Trader Workstation opens the door to a vast domain of trading opportunity. You can inexpensively trade anything on any market in the world: stocks, options, bonds, futures, currency. It's the best platform out there.

Adriel
AURecently signed up from NZ. Recently signed up from NZ. Deposits arrive very quickly, sometimes an hour, sometimes 2-3 hours. Very quick compared to local options we have in NZ. Only contact support once so far, I wasn't getting SMSs, support replied within 12h and fixed the issue. Fees are low and the web interface is easy enough to use once you get used to it. (wouldn't recommend the downloadable app for Mac though, it uses Java, which is kinda painful)

Haluk Karacabey
GBTop trading broker for retail investors also Pros- Best spreads for consumer/trader Excellent access to real time market data (paid) Excellent margin rates Great execution Innovating to progress and keep up Improved customer service Professional client services including chat service Access to overnight trading when enabled Cons - Old technology on TWS Steep learning curve UI on the web keeps logging/dropping off sometimes Not suitable for all types of traders (new starters etc) If not careful costs add up, as one would expect

customer
FISeems like this is only place to get… Seems like this is only place to get answers from IB… anyways, my account got terminated early this year (at least I tought so.) I have still got account updates from IB, I have sent many emails but got no replies. Would be interesting to know if I still have account or no.