One of the most horrible and… One of the most horrible and incompetent customer service teams I’ve ever experienced.

Not a bad experience Not a bad experience, but not great either. The website can be very confusing, especially to pay an invoice or set up autopay of regular monthly payments due. You have to set up another login to a linked website called "payconnexion" in order to pay items. You can't get to payconnexion directly, you can only get there by logging in to CIT and then clicking the link within that site in the payment area. Really weird, clunky, and old-school in my opinion. And, then, payconnexion is not very clear sometimes on how it is processing a payment. I've overpaid a couple of times because it reads one way but acts another. Hopefully with CIT turning into First Citizens Bank things will improve for the website and payments.

Save your self the frustration and avoid them I’ve had a truly disappointing experience with CIT. Their lack of unresponsiveness left me feeling cheated. After losing a significant amount of money due to unclear fee structures. I’ve realized the importance of choosing a reliable platform. I’ve since switched to{EASY BE} which has proven to be far a far trustworthy and efficient option.

Great interest rates but after I made… Great interest rates but after I made one withdrawal I have never been able to access my account. Have made numerous CORRECT login attempts but no luck. Customer service has tried but no luck. Plan to cancel after I receive tax info.

This is why I left This is why i left cit and use “Easy beee” platform now, atleast those are reliable,Been on cit since may, earned some money, community admins have disappeared, app still working, but no withdrawals are working so can only assume this is a scam. If it reappears it will be a miracle