customer
GBNot a bad experience Not a bad experience, but not great either. The website can be very confusing, especially to pay an invoice or set up autopay of regular monthly payments due. You have to set up another login to a linked website called "payconnexion" in order to pay items. You can't get to payconnexion directly, you can only get there by logging in to CIT and then clicking the link within that site in the payment area. Really weird, clunky, and old-school in my opinion. And, then, payconnexion is not very clear sometimes on how it is processing a payment. I've overpaid a couple of times because it reads one way but acts another. Hopefully with CIT turning into First Citizens Bank things will improve for the website and payments.
Waldo
GBNo problems with my CIT Platinum Savings Account I've had a CIT Platinum savings account open since September 2023 and I am very satisfied up to this date. I have transferred $ into the CIT savings account from various sources and have also transferred $ out of CIT to my IRA. Each transfer process was handled with ease and without any problems.
Aaron
GBGood luck wiring YOUR $ if you need to Good luck wiring your $ if you need to. You know your hard earned $$$ to buy a house or WHATEVER! Its my $$$ and I cant access it when I need it. I've Been trying to wire $ for 4 days! Not only does it not work, they're only answer is sorry, we know its an issue but we can send you a check... and they can't even tell me when the issue will be fixed. I am cancelling my account as soon as my CD matures.
Ivan M
GBTrying to open savings account (bank… Trying to open savings account (bank receives funds with no other services needed) and after giving them all personal info with credit score over 830 they denied my request and refused to erase pertinent info in my application for possible breach as a safety measure. Be very careful with this Bank
Irby Baudouin
GBGreat interest rates but after I made… Great interest rates but after I made one withdrawal I have never been able to access my account. Have made numerous CORRECT login attempts but no luck. Customer service has tried but no luck. Plan to cancel after I receive tax info.