good rates, frustrating games it's true, they have the best rates- But their game is to not raise rates on existing accounts. So you have to pay attention and occasionally close and open a new account. Another game they play is delaying transfers. Using your money for a week or two before they give you access to it. My latest ACH transfer cleared my donor account- CIT is now promising it will be "available" in 11 days- Pretty sketchy. Give yourself two weeks transferring money in or out. Online access can be pretty frustrating convoluted security steps. I spend a lot of time on hold trying to get access, at least a couple times a year.

One of the most horrible and… One of the most horrible and incompetent customer service teams I’ve ever experienced.

Same problem as others in opening account Same problem as many have stated. They advertise high rates, but then deny application and will not state why ("could be poor credit score, poor banking history, etc" none of which are true). Came here to leave feedback and noticed the terrible views from actual customers. Feel as if I dodged a bullet!

The loan process was very easy to… The loan process was very easy to navigate. The online questionnaire extremely easy to navigate and the progress was updated each step of the way so we always new where we were in the process. We were then contacted by Daniel Kilgore who walked us through the closing process. All of this at record pace compared to other financiers. A a couple days instead of weeks, we will certainly look to CIT for future equipment needs.

No problems with my CIT Platinum Savings Account I've had a CIT Platinum savings account open since September 2023 and I am very satisfied up to this date. I have transferred $ into the CIT savings account from various sources and have also transferred $ out of CIT to my IRA. Each transfer process was handled with ease and without any problems.