good rates, frustrating games it's true, they have the best rates- But their game is to not raise rates on existing accounts. So you have to pay attention and occasionally close and open a new account. Another game they play is delaying transfers. Using your money for a week or two before they give you access to it. My latest ACH transfer cleared my donor account- CIT is now promising it will be "available" in 11 days- Pretty sketchy. Give yourself two weeks transferring money in or out. Online access can be pretty frustrating convoluted security steps. I spend a lot of time on hold trying to get access, at least a couple times a year.

This is why I left This is why i left cit and use “Easy beee” platform now, atleast those are reliable,Been on cit since may, earned some money, community admins have disappeared, app still working, but no withdrawals are working so can only assume this is a scam. If it reappears it will be a miracle

Too long for funds to be available I recently opened a high yield savings account with CIT bank. While I love that they are paying a higher percentage, I HATE that it takes SOOOOO long for my money to be available after an electronic transfer; over 1 week. I could totally see taking over 1 week to be available if I did a mobile check deposit, but it takes way too long for an electronic transfer.

Absolute horrible experience Absolute horrible experience. When I first applied to open a savings account, I was in the process of changing my name to my married name. I had my new social security card, new ID, but I didn’t know that once you link a bank account to transfer money, that bank account needed to be changed to the new name. My bank had to mail me a document to change my name and I had just mailed it back prior to trying to open the CIT account, so my bank was not done processing the change yet. CIT sent me an email saying the approval was on hold because they were concerned about identity theft and a representative would reach out to confirm identity. Four hours later I received another email just denying me. Talked to a representative on the phone who said once my other bank had my name change processed, to reapply and it would be no big deal. I have since reapplied 5 times over the past three weeks and am being immediately rejected each time. When I call the useless customer service line, they say it’s being denied for identity issues and there’s nothing and nobody I can talk to in order to fix this. I have a legal name change, everything is complete, ID social security bank everything. Yet they can’t help me. It’s absolutely absurd. I have never been denied a bank account/ credit card in my life. I have a significant amount of money I would depositing and a credit score of 840. I am happy they are concerned about identity theft and that’s an important thing to be concerned about. But there absolutely needs to be a way to overcome that concern for those of us that are indeed the actual person trying to open an account.

Beyond words Beyond words. This is a predatory lender if you are a startup. Do your homework. There are much better choices