L C
GBToo long for funds to be available I recently opened a high yield savings account with CIT bank. While I love that they are paying a higher percentage, I HATE that it takes SOOOOO long for my money to be available after an electronic transfer; over 1 week. I could totally see taking over 1 week to be available if I did a mobile check deposit, but it takes way too long for an electronic transfer.
Rosa Haskins
CASave your self the frustration and avoid them I’ve had a truly disappointing experience with CIT. Their lack of unresponsiveness left me feeling cheated. After losing a significant amount of money due to unclear fee structures. I’ve realized the importance of choosing a reliable platform. I’ve since switched to{EASY BE} which has proven to be far a far trustworthy and efficient option.
Waldo
GBNo problems with my CIT Platinum Savings Account I've had a CIT Platinum savings account open since September 2023 and I am very satisfied up to this date. I have transferred $ into the CIT savings account from various sources and have also transferred $ out of CIT to my IRA. Each transfer process was handled with ease and without any problems.
customer
GBNot a bad experience Not a bad experience, but not great either. The website can be very confusing, especially to pay an invoice or set up autopay of regular monthly payments due. You have to set up another login to a linked website called "payconnexion" in order to pay items. You can't get to payconnexion directly, you can only get there by logging in to CIT and then clicking the link within that site in the payment area. Really weird, clunky, and old-school in my opinion. And, then, payconnexion is not very clear sometimes on how it is processing a payment. I've overpaid a couple of times because it reads one way but acts another. Hopefully with CIT turning into First Citizens Bank things will improve for the website and payments.
megan
GBDid not receive a renewal notice for a… Did not receive a renewal notice for a cd which is required by law either by mail or email. They then renewed the cd which was paying 5% with one paying 0.3%. When I received a notice to this event which occurred on 2/3 which contains the date of 2/13 on their letter, and received by me on 2/28, they now want a penalty to redeem the cd. They are thieves.