One of the most horrible and… One of the most horrible and incompetent customer service teams I’ve ever experienced.

Be prepared for an ordeal trying to set… Be prepared for an ordeal trying to set up the Platinum Savings account. I am going on a month now and they still do not have my account setup. They claim their review team is backed up.....well, hire more people - Hello? And once they finally get the account set up we still need to go through the trial deposits process which will require even more time. On a semi-positive note, their customer service is US based and has been courteous and professional on my multiple calls to try and get my account set up. Just an FYI that they are super SLOW!

This is why I left This is why i left cit and use “Easy beee” platform now, atleast those are reliable,Been on cit since may, earned some money, community admins have disappeared, app still working, but no withdrawals are working so can only assume this is a scam. If it reappears it will be a miracle

Beyond words Beyond words. This is a predatory lender if you are a startup. Do your homework. There are much better choices

Great interest rates but after I made… Great interest rates but after I made one withdrawal I have never been able to access my account. Have made numerous CORRECT login attempts but no luck. Customer service has tried but no luck. Plan to cancel after I receive tax info.