I linked my personal platinum savings… I linked my personal platinum savings to my business account, when I first opened the account.3 months later, I linked to the same business account for a Zelle. They start saying my account is under review because it’s linked to business bank account. I would have to wait until 3 claims pending in another bank closes, before they release my funds… outrageous. They don’t call you to let you know what’s going on with your account. You find out, when you attempt to login . So you call them, it takes Them up to 10 days to let you speak to fraud department.. a nightmare bank

Not a bad experience Not a bad experience, but not great either. The website can be very confusing, especially to pay an invoice or set up autopay of regular monthly payments due. You have to set up another login to a linked website called "payconnexion" in order to pay items. You can't get to payconnexion directly, you can only get there by logging in to CIT and then clicking the link within that site in the payment area. Really weird, clunky, and old-school in my opinion. And, then, payconnexion is not very clear sometimes on how it is processing a payment. I've overpaid a couple of times because it reads one way but acts another. Hopefully with CIT turning into First Citizens Bank things will improve for the website and payments.

Save your self the frustration and avoid them I’ve had a truly disappointing experience with CIT. Their lack of unresponsiveness left me feeling cheated. After losing a significant amount of money due to unclear fee structures. I’ve realized the importance of choosing a reliable platform. I’ve since switched to{EASY BE} which has proven to be far a far trustworthy and efficient option.

Great interest rates but after I made… Great interest rates but after I made one withdrawal I have never been able to access my account. Have made numerous CORRECT login attempts but no luck. Customer service has tried but no luck. Plan to cancel after I receive tax info.

Slow Transactions CIT is a decent bank. I think the thing that makes it so frustrating is just the slow pace at which it transfers money from one account to another, especially from outside banks. It takes roughly 2 WEEKS to transfer in a chunk of money from another external, already verified bank account. Unbelievably ridiculously slow. SoFI takes 2 to 3 days! Kind of outweighs the higher interest rate CIT pays… they put a weeklong hold on the money, even after it’s been verified and removed from my other bank account.