Not a bad experience Not a bad experience, but not great either. The website can be very confusing, especially to pay an invoice or set up autopay of regular monthly payments due. You have to set up another login to a linked website called "payconnexion" in order to pay items. You can't get to payconnexion directly, you can only get there by logging in to CIT and then clicking the link within that site in the payment area. Really weird, clunky, and old-school in my opinion. And, then, payconnexion is not very clear sometimes on how it is processing a payment. I've overpaid a couple of times because it reads one way but acts another. Hopefully with CIT turning into First Citizens Bank things will improve for the website and payments.

One of the most horrible and… One of the most horrible and incompetent customer service teams I’ve ever experienced.

Trying to open savings account (bank… Trying to open savings account (bank receives funds with no other services needed) and after giving them all personal info with credit score over 830 they denied my request and refused to erase pertinent info in my application for possible breach as a safety measure. Be very careful with this Bank

This is why I left This is why i left cit and use “Easy beee” platform now, atleast those are reliable,Been on cit since may, earned some money, community admins have disappeared, app still working, but no withdrawals are working so can only assume this is a scam. If it reappears it will be a miracle

Same problem as others in opening account Same problem as many have stated. They advertise high rates, but then deny application and will not state why ("could be poor credit score, poor banking history, etc" none of which are true). Came here to leave feedback and noticed the terrible views from actual customers. Feel as if I dodged a bullet!