Absolute horrible experience Absolute horrible experience. When I first applied to open a savings account, I was in the process of changing my name to my married name. I had my new social security card, new ID, but I didn’t know that once you link a bank account to transfer money, that bank account needed to be changed to the new name. My bank had to mail me a document to change my name and I had just mailed it back prior to trying to open the CIT account, so my bank was not done processing the change yet. CIT sent me an email saying the approval was on hold because they were concerned about identity theft and a representative would reach out to confirm identity. Four hours later I received another email just denying me. Talked to a representative on the phone who said once my other bank had my name change processed, to reapply and it would be no big deal. I have since reapplied 5 times over the past three weeks and am being immediately rejected each time. When I call the useless customer service line, they say it’s being denied for identity issues and there’s nothing and nobody I can talk to in order to fix this. I have a legal name change, everything is complete, ID social security bank everything. Yet they can’t help me. It’s absolutely absurd. I have never been denied a bank account/ credit card in my life. I have a significant amount of money I would depositing and a credit score of 840. I am happy they are concerned about identity theft and that’s an important thing to be concerned about. But there absolutely needs to be a way to overcome that concern for those of us that are indeed the actual person trying to open an account.

The loan process was very easy to… The loan process was very easy to navigate. The online questionnaire extremely easy to navigate and the progress was updated each step of the way so we always new where we were in the process. We were then contacted by Daniel Kilgore who walked us through the closing process. All of this at record pace compared to other financiers. A a couple days instead of weeks, we will certainly look to CIT for future equipment needs.

CIT rejected my application for a high rate savings I went on the internet to apply for an account 5 percent interest. I gave mother’s maiden name, SS, etc. i was sent an email saying i was rejected/. No reason, nothing? Unbelievable! Why waste the time filling in an application and receive a msg from CITY, am not acceptable? I have a credit rating of 840. Why is CIT bank doing with my personal info? Checking with the Better Business bureau, how they take personal info, and then send a rejection notice?

Save your self the frustration and avoid them I’ve had a truly disappointing experience with CIT. Their lack of unresponsiveness left me feeling cheated. After losing a significant amount of money due to unclear fee structures. I’ve realized the importance of choosing a reliable platform. I’ve since switched to{EASY BE} which has proven to be far a far trustworthy and efficient option.

Same problem as others in opening account Same problem as many have stated. They advertise high rates, but then deny application and will not state why ("could be poor credit score, poor banking history, etc" none of which are true). Came here to leave feedback and noticed the terrible views from actual customers. Feel as if I dodged a bullet!