CIT rejected my application for a high rate savings I went on the internet to apply for an account 5 percent interest. I gave mother’s maiden name, SS, etc. i was sent an email saying i was rejected/. No reason, nothing? Unbelievable! Why waste the time filling in an application and receive a msg from CITY, am not acceptable? I have a credit rating of 840. Why is CIT bank doing with my personal info? Checking with the Better Business bureau, how they take personal info, and then send a rejection notice?

Be prepared for an ordeal trying to set… Be prepared for an ordeal trying to set up the Platinum Savings account. I am going on a month now and they still do not have my account setup. They claim their review team is backed up.....well, hire more people - Hello? And once they finally get the account set up we still need to go through the trial deposits process which will require even more time. On a semi-positive note, their customer service is US based and has been courteous and professional on my multiple calls to try and get my account set up. Just an FYI that they are super SLOW!

Save your self the frustration and avoid them I’ve had a truly disappointing experience with CIT. Their lack of unresponsiveness left me feeling cheated. After losing a significant amount of money due to unclear fee structures. I’ve realized the importance of choosing a reliable platform. I’ve since switched to{EASY BE} which has proven to be far a far trustworthy and efficient option.

It would be a better bank if they gave some updates This is your average online bank. There are many pros like high interests and very nice customer support. The only problem would be the lack of updates about my account when they are reviewing your account. Overall it's very good bank as long as you don't run into any account problems.

Not a bad experience Not a bad experience, but not great either. The website can be very confusing, especially to pay an invoice or set up autopay of regular monthly payments due. You have to set up another login to a linked website called "payconnexion" in order to pay items. You can't get to payconnexion directly, you can only get there by logging in to CIT and then clicking the link within that site in the payment area. Really weird, clunky, and old-school in my opinion. And, then, payconnexion is not very clear sometimes on how it is processing a payment. I've overpaid a couple of times because it reads one way but acts another. Hopefully with CIT turning into First Citizens Bank things will improve for the website and payments.