LLOYD GRANVILLE
GBFreedom Mortgage is full of helpful… Freedom Mortgage is full of helpful people that truly care about helping their customers!
FERNANDO NAVARRETE
GBThere were no stones unturned There was always support and for any concerns there were solutions in a timely manner. They always made sure that I understood the paperwork needed and genuine concern to meet timelines.
Jan day
GBfailed to order new escrow analysis after new homeowners insurance obtained what went wrong was freedom mortgage allowed me to pay an addition 197$ this month because they failed to order a new escrow analysis after i obtained a new home insurance in March 21,2024 reducing my yr payment to $1300 from $2800, and the old homeowners insurance went up to over 3000$ for the next yr. It was freedom mortgage fault. or did they allow this to happen causing their customer to pay more and hoping they wouldn't catch it?? I see where they have been accused of defrauding customers in the past, am just putting this out there and am wondering what they are going to say about the extra $197 they took out of my account this month.
Josh B.
GBstealing my escrow money Because of my veteran status I do not pay property taxes. I have been trying to get them to close my escrow account, especially before the next taxes are due knowing that theyll automatically get paid out. Freedom Mortgage states itll take them over a month to investigate this situation which means they're going to lose my money when they pay the taxes they're not supposed to and it'll be on me to play phone tag between them and the city to get the situation resolved. also I didnt choose Freedom Mortage, PHH transferred me to them.
MELISSA Hubbard
GBThe people I workes with were all… The people I workes with were all great, very helpful, attentive, and could tell they were trying to do what was best for your situation.