Blaise Pike
GBWorst customer service! AVOID!!!!! They are pure garbage and don't care about their customers. They reported my payment late because I never received the notice the escrow amount was increasing by a few dollars due to taxes. Ruined my credit and refuse to fix this causing me to pay thousands of dollars in increased interest rates and not be able to cash out any of my over $500k in equity!
Dan Tannheimer
GBTrash company who will try and steal from you We have had our mortgage through this company for over 5 years. Recently our property taxable value raised. Freedom did not tell us and then attempted to pocket two months of our payments because they were slightly short. In addition to trying to steal our payment funds, they assigned numerous fees. Bad company. Avoid at all costs.
MELISSA Hubbard
GBThe people I workes with were all… The people I workes with were all great, very helpful, attentive, and could tell they were trying to do what was best for your situation.
FERNANDO NAVARRETE
GBThere were no stones unturned There was always support and for any concerns there were solutions in a timely manner. They always made sure that I understood the paperwork needed and genuine concern to meet timelines.
ANTHONY GORDON
GBPatients ,understanding, willingness to explain the process and so professional The way everything was carefully explained and appeared to go beyond to answer my concerns and in the climate of it doesn't always happen. I sense a level of trust. I go back with u yall if I'm not mistaken 2019 during the pandemic.