Brian Kinsley
GBUnethical at best Unethical at best. Used this mortgage company for two homes in the last 10 years and I will never use them again. Applied for a refi and Nila Csapo told me on the phone that I could get the "rate lock fee" refunded to me for any reason. A day later, I told her I was going with another company and they would not refund me the $635. I went to my bank and they sided with the mortgage company. Your lying and sketchy ways lost you another customer and earned you another 1 star review on as many sites as I can find.
Glenn Sparks Pupster
GBNightmare Escrow changes without notice. Credit agency reporting BS.
BS
GBDo not use Freedom Mortgage Do not use Freedom Mortgage, they purchase our load, now I have a much lower credit rating, due to their actions. Please, keep your sanity. DON'T USE FREEDOM MORTGAGE for any mortgage business. If you do, you won't be satisfied!
LLOYD GRANVILLE
GBFreedom Mortgage is full of helpful… Freedom Mortgage is full of helpful people that truly care about helping their customers!
Amy Morgan
GBHorrible Horrible Bank Horrible Horrible Bank, it is the 4th Bank my mortgage has been sold too. Incompetent. They not once but twice took an insurance policy on my property, due to a clerical error And started to charge me hundreds of $$$ numerous calls lasting over an hour to resolve. Assurances it was corrected to only again start to get late payment notices . (I have NEVER missed a payment) Customer service agent speak over you, try to gas light you! I begged them to sell my mortgage to another company so I can get far away from this place. I wish I could give NEGATIVE stairs. Hours and Hours of my Life wasted due to their incompetence!