Gerald Stellar
GBMy brother sent me $600 and when I went… My brother sent me $600 and when I went to deposit it into my account. It would not accept it because I had my old bank account number so it ended up. Freezing the $600. This was over 1 week ago. I've contacted them repeatedly and told them to send the money back to my brother or release the freeze. And they keep telling me that a specialist is going to contact me like I said, it has been over a week and I have heard nothing. It is like they just stole my money.
Anna Edwards
GBPotential scammers??? My son transferred me a very small amount (£12) over a year ago and I am still unable to withdraw it. I've contacted cashapp and complained repeatedly for the past year, but keep getting fobbed off with the same sentence: "You are not currently able to send payments, request payments or withdraw funds. We will notify you when your account status changes. I certainly recognise that this is not the desired outcome. While I am unable to override this decision, I am happy to help with any other concerns." I've asked repeatedly for the reasons and they keep referring me back to the email that states the above. Its a small amount but its the principal - next step is financial ombudsman as I believe they might be scam artists
Jenni
GBDoesn’t even deserve a one star AVOID AT ALL COSTS!!! Doesn’t even deserve a one star, avoid at all costs!! Had my account blocked in June last year, been passed around constantly, chat is just bots saying the same rubbish. I escalated it myself to the ombudsman, I then received an email six months later saying if I wasn’t happy with cash app to report to them but only could do it six months within the time frame ( they purposely held off sending this email so it was out of the time frame) little did they know I’d already done it. Discussions with ombudsman’s for a few months back and forth, told to release my funds and pay compensation and they had 4 weeks from review to do so, Still no money. Keep sending the same email ‘ we are working with the ombudsman’ even though the case has been escalated and they’ve been told exactly what to do. The four weeks have now passed so it’s been reported further to the ombudsman to get my funds. The whole place is absolute joke and I wouldn’t ever ever use them again! I wouldn’t mind but I have an amount in there that I did need and had to source alternative funds and yet they still don’t care. Customer services are rude and quite frankly disgusting. Avoid!!!
Gina Clevenger
GBHelps with so much easy to use great… Helps with so much easy to use great for shopping online and to help with being paid from friends and folks you do small jobs for fast and easy not having to worry about running out to the bank or somewhere to grab cash.
Toni Townsend
GBGreat Experience … I have had nothing but positive experiences with CashApp. I greatly appreciate the new feature that allows you to borrow from CashApp. It’s a Blessing. Also CashApp really has grown. There are other amenities as well.