Great Experience … I have had nothing but positive experiences with CashApp. I greatly appreciate the new feature that allows you to borrow from CashApp. It’s a Blessing. Also CashApp really has grown. There are other amenities as well.

Would give zero stars if I could Would give zero stars if I could. Closed my account no explanation and said balance under review. This was nearly 1 year ago. The balance is fine and if reviewed they would know that. Support in app is all bots who reply with irrelevant response to what has been asked. Escalated numerous times to be sent an email stating what chat says cashapp closed balance under review. Everytime I try to enquire I am told account closed balance under review. No review is taking place. "Complaints team" no help at all tell me to refer to an email off June last year to see how to move forward. Said email only states closed balance under review. Nothing about moving forward. Have explained I dont understand sent probably 100 emails and stated the distress this is causing as I have learning difficulties and the only response I get is. Refer to an email off 20/06/2023 even when the question is what has been done on the account since 20/06/2023 they are purposely mocking me. They have no legitimate reason to hold my legitimate funds and there is absolutely no support or help available. How many times will the response to any question be. Refer to email see how to move forward. But nothing there to move forwards. Avoid and withdraw any funds you have before you end up in the same cycle of bots sending automatic irrelevant responses

i was expecting a grant and because… i was expecting a grant and because that was the most money that was ever deposited on my account they declined the payment and returned it ! instead of just verifying with me they decided to return the funds ! Not recommended and their response was to protect my account you tell me something different just now stating to keep the app safe wow whatever

Doesn’t even deserve a one star AVOID AT ALL COSTS!!! Doesn’t even deserve a one star, avoid at all costs!! Had my account blocked in June last year, been passed around constantly, chat is just bots saying the same rubbish. I escalated it myself to the ombudsman, I then received an email six months later saying if I wasn’t happy with cash app to report to them but only could do it six months within the time frame ( they purposely held off sending this email so it was out of the time frame) little did they know I’d already done it. Discussions with ombudsman’s for a few months back and forth, told to release my funds and pay compensation and they had 4 weeks from review to do so, Still no money. Keep sending the same email ‘ we are working with the ombudsman’ even though the case has been escalated and they’ve been told exactly what to do. The four weeks have now passed so it’s been reported further to the ombudsman to get my funds. The whole place is absolute joke and I wouldn’t ever ever use them again! I wouldn’t mind but I have an amount in there that I did need and had to source alternative funds and yet they still don’t care. Customer services are rude and quite frankly disgusting. Avoid!!!

Cash App sucks Cash App sucks! I accepted a user study through uTest to check and see if there were any errors with the Cash App transaction. After I signed an NDA, I was taken to an extensive, long list that did not include my credit union. My credit union was located on a spreadsheet, but I was told not to participate. I called Cash App to REMOVE my debit card, but they keep telling me I have to be verified. I already verified the Cash App account on 4/27/24 at 1:36am. I tried to remove my debit card and email from Cash App, and I received an email stating that I was successful. I do not trust uTest or Cash App, and will contact my credit union Monday to cancel my debit card. UPDATE: Cash App gave me a link that I cannot use because I deleted the app on my phone. My only choice? To call the 800 number, and speak to a representative from another country that does not understand me. How about an email address where someone who speaks and understands English can help me? Next step is the BBB and Illinois Attorney General for formal complaints.