A merchant charged my card for no… A merchant charged my card for no services. They said they would give me the refund. Cash app then closed my account stating I didn't have proof but did. Now I lost out of $214

My brother sent me $600 and when I went… My brother sent me $600 and when I went to deposit it into my account. It would not accept it because I had my old bank account number so it ended up. Freezing the $600. This was over 1 week ago. I've contacted them repeatedly and told them to send the money back to my brother or release the freeze. And they keep telling me that a specialist is going to contact me like I said, it has been over a week and I have heard nothing. It is like they just stole my money.

Horrible company Horrible company! I’ve used cash app for years but unfortunately I’m done with them. For whatever reason over the past year their customer service is terrible and they hold money longer. 4/11/24 UPDATE: These people are truly a joke. I never write reviews EVER and I’m only updating to inform people they need to go elsewhere. There is no management to speak with when problems aren’t resolved. DO NOT EVER DEPOSIT A MOBILE CHECK because it can be weeks before they release funds.

Cashapp is so full of crap i paiis for… Cashapp is so full of crap i paiis for gas on the 18 of April 150.91 the merchant got paid on that date on the 20th cashapp takes another 150 oit my account after bills everything all i had certain amount of funds saved i call cashapp nd the merchant the merchant swears it’s cashapp not them and woodys smokehouse in centerville tx was absolutely correct it was cash app that took my money as a hold two days! I call go through their process was told they need a letter from merchant to expedite the hold feeling defeated call merchant back they did it they gave me a letter a accounting showing they where did cashapp honor there agreement?? No still making me wait the 7 days! Everything i had planned with my family ruined because of this crap basically charged me twice! Lost time and money!

DELETED MY CASH APP USING ZELLE I am officially done and deleted my account with Cash App. I received a printout of my Cash App account after two non authorized payments was made. The same day after I put a freeze on my bank account it shows numerous attempts to withdraw more money. With this information Cash App still determined it was me SMH. I would suggest no one use cash app because the system is note safe from hackers and there customer service sucks. Cash App don't care about the issues you have with them. Zelle is what I will be using.