Best bank best service best plans ! I had reached out to NBKC customer service to request a letter stating all of the deposits made this year for my business account, for an apartment I am leasing. I was lucky enough to connect with Heather. Heather got me the letter over within minutes, which helped me secure my apartment!! The next day I needed to reset my password so I used their chat service , I was connected to Heather again. How awesome ! I have banked with NBKC for over a year now for my business account and they are nothing short of GREAT. I live thousands of miles away in Rhode Island, and choose to bank with NBKC because of their checking program and awesome customer service ! I would be remiss if I didn't mention Zach, who I have spoken with several times to verify N outgoing wire transfer , and for other questions I had. Regardless of where you are in this country in100% recommend this bank to anyone who is tired of the 'bigger' banks who nickle and dime you, and have lackluster overseas customer service. Chris Wisowaty President- Go Medicare Pros.! Health Insurance Agency

David was prompt and polite David was prompt and polite, and worked to resolve issues quickly. I had been banking at chase for nearly a decade, and NKBC was able to offer me a much lower rate, Chase even offere a counter offer that was still worst than NBKC

I thought I was getting a conventional… I thought I was getting a conventional 30 year loan and never realized until paperwork was processing that it was more like a balloon. When asked about it I was told that most 30 year conventional loans no longer exist. Therefore, I moved forward. I think that loan agents should be more precise when setting up loans. He was very nice but this part never sat well with me!

Couldn't be more grateful Through a few years of looking on and off for a home, Joe Street was there to help with every step of the way. Not only did he understood the process entirely, he was able to explain my options with detail so that I would be able to make well-informed decisions. Additionally he recommended a realtor that provided the same level of professionalism and knowledge in the industry. As a first-time homebuyer, this made this entire process a lot less overwhelming.

Mortgage process It was the easiest, fasted and smoothest process to get the funds I needed deposited in my account. The communication from the start to the end was perfect and clear. I strongly recommend NBKC bank. Special thanks to Danny, Megan and Ron.