Donna Donna, was nice and very helpful setting my account up. I’m happy with the customer service. I’m hoping this will be a good bank.

Satisfaction of working with Brittany Whalon I was working with Brittany Whalon, the Branch Manager @ 316 Broadway in Taunton. She went above and beyond with several meetings on numerous occasions to process and conclude my 401K Account to transition into an IRA with Mechanics Cooperative Bank. Brittany's professionalism and kindness made this process go smoothly. My family has been with Mechanics Bank for over 20 years and we have never been disappointed and will continue our business with Mechanics Cooperative Bank.

I have never written a review on… I have never written a review on anything in my whole life but dealing with Lawrence Fernandez has been such a pleasure . He always goes beyond his scope of work never once have I called him and My call not been answered , he always goes out of his way for his customers .

Awesome people at the mercy of a very flawed internet! I have much praise for the personnel at the various branches and they go our of their way to make us feel valued. A "hometown" bank is very important to us. But (the big "but"), there have been so many occurrences of hacking and fraud through the years that this months "Fraud Alert" is just too much to bear. In fairness, every institution is facing these threats, so I really hate to single out MCB. On the other hand, the funds entrusted to the bank are maybe the most important funds we have because they represent our budget and keeping current with our creditors (like the our mortgage holder). Whether or not the money is protected by the FDIC is immaterial. The disruption the loss of access to our accounts, or the potential loss of our money would be devastating in the short term. It appears that I was targeted in this latest rampage by hooligans. Already wary of using my smartphone to do finacial transactions, a week or so ago I was prompted to update my password during a login attempt. The reason given was a recent upgrade to the MCB security system (paraphrased). Tonight, on my computer, the new password was rejected. That sent chills up my spine. When the old password worked, I was sure I'd been hacked. And, just because I do not see tampering today does not mean it will not happen. I changed my credentials, but will not sleep well tonight. I may be on the lookout for some clean coffee cans.

Mechanics Cooperative Bank is… Mechanics Cooperative Bank is excellent. Staff is very courteous and knowledgeable. I have been with this bank for many year's and has always been a good experience. Recently opened an IRA account and the process went smoothly. Thank you Brittany Whalon!