Bob LeRoyer
GBAwesome people at the mercy of a very flawed internet! I have much praise for the personnel at the various branches and they go our of their way to make us feel valued. A "hometown" bank is very important to us. But (the big "but"), there have been so many occurrences of hacking and fraud through the years that this months "Fraud Alert" is just too much to bear. In fairness, every institution is facing these threats, so I really hate to single out MCB. On the other hand, the funds entrusted to the bank are maybe the most important funds we have because they represent our budget and keeping current with our creditors (like the our mortgage holder). Whether or not the money is protected by the FDIC is immaterial. The disruption the loss of access to our accounts, or the potential loss of our money would be devastating in the short term. It appears that I was targeted in this latest rampage by hooligans. Already wary of using my smartphone to do finacial transactions, a week or so ago I was prompted to update my password during a login attempt. The reason given was a recent upgrade to the MCB security system (paraphrased). Tonight, on my computer, the new password was rejected. That sent chills up my spine. When the old password worked, I was sure I'd been hacked. And, just because I do not see tampering today does not mean it will not happen. I changed my credentials, but will not sleep well tonight. I may be on the lookout for some clean coffee cans.
Jeanne R
GBNot just an account here! The staff is always welcoming, helpful and knowledgeable. I’m treated by name at every visit which makes me feel as though I’m not just another account. I had to make what turned out to be a very complicated wire transfer recently and everyone involved (shout out to Chad, Sonia and Nancy) really worked diligently and patiently with me to accomplish it. New staffer, Aliyah, was great as well and will be a wonderful addition to your team,
Debbie Nunes
GBI have never written a review on… I have never written a review on anything in my whole life but dealing with Lawrence Fernandez has been such a pleasure . He always goes beyond his scope of work never once have I called him and My call not been answered , he always goes out of his way for his customers .
Linda
GBBridgewater Branch is tops! Nolan Foy and Donna Viera helped me roll over a CD. They are always so helpful and friendly. Everyone in the Bridgewater branch is tops!
Joseph Mcguire
GBBest area bank I have been using the North Dighton branch for personal and then business banking since the branch opened and have dealt with many different banks and none are even close to the service I have received. Karen Capelo, the branch manager, always offers professional care whether it's opening an account or day to day activities, without exception. I highly recommend this bank and branch.