Jeanne R
GBNot just an account here! The staff is always welcoming, helpful and knowledgeable. I’m treated by name at every visit which makes me feel as though I’m not just another account. I had to make what turned out to be a very complicated wire transfer recently and everyone involved (shout out to Chad, Sonia and Nancy) really worked diligently and patiently with me to accomplish it. New staffer, Aliyah, was great as well and will be a wonderful addition to your team,
Carolyn
GBDonna Donna, was nice and very helpful setting my account up. I’m happy with the customer service. I’m hoping this will be a good bank.
Matt Fernandes
GBLove doing business at the Somerset… Love doing business at the Somerset branch... the manager is fantastic and all of the employees are friendly. They know me by name and they actually care ...good people make the difference!... 5 🌟
DF
GBChad was so friendly and informative Chad was so friendly and informative, explaining my choices for opening a new account, and suggesting the best fit for me. He went above and beyond, even helping out by writing my address on 45 different bonds with me! The manager here, Sonia, is also so personable, professional and friendly- I’m so glad I found this branch in New Bedford!
Frank Valli
GBI am joining Mechanics after undergoing… I am joining Mechanics after undergoing indifference , high fees & total lack of service from one of “the big banks” in my area. I have had the pleasure of dealing with Brittany in your Taunton branch. She is an angel! She is knowledgeable, professional and supportive in making my change in banks a smooth transition. She & Mechanics are everything I hoped for in a new bank. Keep up the great work!