Joseph Mcguire
GBBest area bank I have been using the North Dighton branch for personal and then business banking since the branch opened and have dealt with many different banks and none are even close to the service I have received. Karen Capelo, the branch manager, always offers professional care whether it's opening an account or day to day activities, without exception. I highly recommend this bank and branch.
Jeanne R
GBNot just an account here! The staff is always welcoming, helpful and knowledgeable. I’m treated by name at every visit which makes me feel as though I’m not just another account. I had to make what turned out to be a very complicated wire transfer recently and everyone involved (shout out to Chad, Sonia and Nancy) really worked diligently and patiently with me to accomplish it. New staffer, Aliyah, was great as well and will be a wonderful addition to your team,
Jason Golden
GBI recently opened an account at the… I recently opened an account at the Fallriver branch and was blown away at how friendly and helpful the staff was. Katie was a delight in getting me started and made the process so easy and painless. Colleen was so personable, the whole interaction felt as if I was banking with friends. The team there is doing amazing. I'm so happy to be a New mechanics customer!
Bob LeRoyer
GBAwesome people at the mercy of a very flawed internet! I have much praise for the personnel at the various branches and they go our of their way to make us feel valued. A "hometown" bank is very important to us. But (the big "but"), there have been so many occurrences of hacking and fraud through the years that this months "Fraud Alert" is just too much to bear. In fairness, every institution is facing these threats, so I really hate to single out MCB. On the other hand, the funds entrusted to the bank are maybe the most important funds we have because they represent our budget and keeping current with our creditors (like the our mortgage holder). Whether or not the money is protected by the FDIC is immaterial. The disruption the loss of access to our accounts, or the potential loss of our money would be devastating in the short term. It appears that I was targeted in this latest rampage by hooligans. Already wary of using my smartphone to do finacial transactions, a week or so ago I was prompted to update my password during a login attempt. The reason given was a recent upgrade to the MCB security system (paraphrased). Tonight, on my computer, the new password was rejected. That sent chills up my spine. When the old password worked, I was sure I'd been hacked. And, just because I do not see tampering today does not mean it will not happen. I changed my credentials, but will not sleep well tonight. I may be on the lookout for some clean coffee cans.
April
GBMechanics Coop. is the best bank! Mechanics Cooperative had been the only bank I’ve ever used. My husband switched his personal and business accounts to this bank as well. We have the BEST experiences here. They are always so helpful. Denise Sherman in the Dighton branch is amazingly helpful, friendly, and professional. Thank you!