allen lin
TWFor non-english speaking countries… For non-english speaking countries etana KYC process is extremely unfriendly or maybe consider horrible. In these countries obtain English billing statement from bank is not possible, also get even get English version utility bill. Finding qualify translation agency and get notorized is harsh for most of people in remote area. I go back and forth more than a month.
J.Heide
CWThe support desk reacted promptly giving me assurance of a possible solution The support desk reacted promptly at night, giving me comfort that a possible solution could resolve my issue. Gave me the confidence to move forward.
Silvia
AEGreat company with excellent team! I have opened account with Etana in order to be able to withdraw funds from Kraken app. From the start it was obvious how professional Etana support team is, very fast responses and assistance and in no time all was done. Even when I made a mistake with a withdrawal they corrected it for me very efficiently. Once I withdrew money, within couple of days funds were in my bank account. Truly exemplary service and company!
devon swaby
JMThanks to Etana Custody! Thanks to Etana Custody for their help, patience and quick response to my situation, keep up the good work!!!
Happy Customer
CYExcellent and efficient service from Support Team The Support Team was prompt, efficient and very clear in their instructions as to exactly what I had to do. Issues have been resolved same day.