Auto Loan Refi I wanted to lower my auto loan rate and looked online. I found a whole bunch of services that represent a whole bunch of lenders. They all wanted documents up front before giving out a rate. Who does that. I contacted Pen Fed, and with just a 5 min conversation I was given a rate quote (that was lower than elsewhere) and moving forward was super easy and pleasant. I already uploaded the 1 document they needed and I will be getting the loan file in a day or two, and that's it.

Smooth process and great rates! I received an unsolicited offer from Penfed and almost discarded it. Instead I opened it and was pleasantly surprised by the rate on the credit card. I have good but not perfect credit. I applied and the process went very smoothly. I received my decision in a timely manner and was so pleased that I'm moving most of MT banking to PenFen.

PenFed is without question the best PenFed is without question the best, most professional/caring and genuinely customer oriented financial institution that I have worked with in over 29 years

PenFed is like the USO for your wallet PenFed has been there for me in tough times as a disabled veteran and I greatly appreciate them. They also have a policy and ethos of doing for others and helping those in need that I very much appreciate and respect. For those reasons I will always keep a flame burning at PenFed. But they also have great rates to offer for loans, credit cards and checking and savings accounts, and are very veteran friendly. They are very friendly for regular folks too and pop up on many a YouTuber's top five list of best credit unions in the country. Best financial institutions period. Highly recommend.

Absolute garbage Absolute garbage. I’ve always paid my bill, never late. They lowered my credit limit which significantly impacts credit. F this company. Don’t do business.