Daniel DeSmet
DEPENFED was originally a great CU to get… PENFED was originally a great CU to get a loan from, but their banking is a complete DEI joke, the most inept IT managers
Jason Scerena
GBPros and Cons PROs: -Competitive rates on loans if you have good credit. -Easy to open an account. -Very friendly and responsive customer service. CONs: -Technology-side is absolutely awful. The website and mobile app straight up do not work from some clients! This is a real deal killer for a mostly on-line financial institution. I would advise PenFed really look to modernize their online and mobile banking infrastructure and get off whatever this incredibly janky Salesforce back-end is.
Thomas OConnor
GBFast service and most importantly Fast service and most importantly, a human answers a call with very little or no wait time.
Rene Velazquez
GBI had a great experience with PenFed… I had a great experience with PenFed Credit union. The application process was quick, and easy. They're the best Credit union around. I recommend them without reservations.
Esther Gilhaus
GBVery pleased with our experience with PenFed PenFed Credit Union has been a great resource for us to go back to for personal loans. Very quick and easy to apply online. Also to make the monthly payments; their system is not complicated. We highly recommend them.