Smooth process and great rates! I received an unsolicited offer from Penfed and almost discarded it. Instead I opened it and was pleasantly surprised by the rate on the credit card. I have good but not perfect credit. I applied and the process went very smoothly. I received my decision in a timely manner and was so pleased that I'm moving most of MT banking to PenFen.

PENFED was originally a great CU to get… PENFED was originally a great CU to get a loan from, but their banking is a complete DEI joke, the most inept IT managers

One of the worst financial institutions… One of the worst financial institutions in the USA, I rather eat rat poison than deal with this so-called excuse for a bank again. If you open an account with them if you you try to do a direct deposit from another bank say Chase they will take 3-4 days to approve the account, then when chase tried to do the trial deposits because you have no money in the account Penfed will charge you an overdraft because normally the trial deposits are subtracted. NICE little Scam they have going on. Also mobile check deposits take 5 days to clear. My account was locked by their fraud team, I sent in my documents and its still locked filling a claim with the Consumer finance gov website since its been 3 business days and no resolve

Auto Loan Refi I wanted to lower my auto loan rate and looked online. I found a whole bunch of services that represent a whole bunch of lenders. They all wanted documents up front before giving out a rate. Who does that. I contacted Pen Fed, and with just a 5 min conversation I was given a rate quote (that was lower than elsewhere) and moving forward was super easy and pleasant. I already uploaded the 1 document they needed and I will be getting the loan file in a day or two, and that's it.

Applied for LOC and was done in less… Applied for LOC and was done in less than 5 minutes.