The perfect Trifecta! Banner has the best rates, easiest application, best customer service...what else could you ask for??

The entire experience The entire experience. Janice walked me through the application and it was a great help.

Disgusting treatment for a Deaf Customer It was extremely difficult to get my pension payout.I am deaf so I cannot phone but no-one from L&G communicated with me directly. So I received the same forms through the post four times which was very frustrating over a period of two months. I filled the 2nd forms correctly. Eventually, I asked my neighbour to speak on my behalf. Customer Services said all they just needed was a copy of my bank statement, passport and my driver's liscence which were promplty set off by 1st Class Signed for postage. I also made sure that Edith was noted as my interpreter. Lo & behold, the same fourth set of forms came though the post, two weeks after the phone call. Edith phoned again on my behalf but this lady from customer services would not speak to Edith and said that I needed to send a letter to L& G giving Edith permission to speak on my behalf.It took 20 minutes to convince her that the last call we had was supposed to record Edith on the system. Nothing was recorded. Eventually, the lady said that I would receive my payment within 15 days.This whole regamorale was stressful and their part was disgusting. It took just over two months to get my cash. O:( If I ever return to work, I would make sure that I would not accept L&G again.

I was very pleased with my experience… I was very pleased with my experience with obtaining life insurance for my family with Big Lou Term Provider. My new Agent Mike Paulzak was just amazing! He went over and clearly explained the process of each step for obtaining life insurance. He was more than friendly with helping answering any questions that I had. The whole process was very quick and I was so pleased to be informed that I had been approved.

Amazing experience Amazing experience. Agent was helpful and courteous. Stayed until my issue was resolved. If I owned a business or company I would hire the agent who took care of me and I will refer my friends and family to Legal and General