I love Juno! A real customer review! I love Juno. It's a crypto wallet and bank account on one! No need to go through expensive marketplaces to buy or sell crypto then transfer to your bank account. I use my juno account as my main account now. You can even fund it through cash app! Their customer service is phenomenal! Specifically their rep Juhi recently helped me with a merchant who rejected a charge(my own fault) but Juhi helped me through the situation like an Ace!

Their customer service is top-notch Their customer service is top-notch. Had an issue at 2 AM and it got sorted within minutes. Impressive!

Pointless Platform for Crypto Commerce Extremely inflexible - I can't barely do anything on the site. Comparing it to a handful of established crypto platforms like Binance e.g., where there is a wide range of options and flexibility, not Juno. The company has not built a consistent reputation that encourages serious customers to use its platform. How about customer service... Their agents are not trained and not familiar (enough) with the platform. Because of this they ill advise clients and provide misleading or wrong information. Juno is inconsistent with their policies, they enforce them with some members, but not others. I have a lot of friends using it and we compare our notes - Juno is inconsistent and not a trustworthy option. I wouldn't hold my fiat or crypto on this platform. Be warned.

Juno's customer service is great Juno's customer service is great. I did end up closing my account due to it being compromised and having my money stolen. There was no way to get the money back or give me assurance it couldn't happen again, so I had to close my account. However the customer service was responsive, even after having a closed account for several months, they have responded and made sure I had the documents needed to file my taxes this year. Shout out to Snehil.

Ash and the team were very thoughful in… Ash and the team were very thoughful in exactly which clients to pair me with. I would reccomend keeping an open mind, yes inc are doing things differently. I like it and have reccomended a few friends.