I have had to dispute transactions… I have had to dispute transactions several times, the last time my account was cleaned out by almost identical transactions over and over every 2 mins till my account was drained from a state I dont live in. The fraud department and card services should have flagged this as suspicious activity and just allowed my whole account to be drained. After that my payroll checks have been stuck at "Receiving". I get paid by direct deposit and have never with any bank including Juno holding my funds. or have I ever seen my US Government pay check stuck at funds receiving. If you call they answer the phone and tell you a whole lot of nothing. I even had an employee say "Its out of my hands", um excuse me? My funds are supposed to be in your hands

I love Juno! A real customer review! I love Juno. It's a crypto wallet and bank account on one! No need to go through expensive marketplaces to buy or sell crypto then transfer to your bank account. I use my juno account as my main account now. You can even fund it through cash app! Their customer service is phenomenal! Specifically their rep Juhi recently helped me with a merchant who rejected a charge(my own fault) but Juhi helped me through the situation like an Ace!

I'm pressing charges I'm pressing charges, I'm calling fraud on the fact that this is a scam to obtain your utility bill by someone who is trying to sell something or change your utility account to another provider. I've provided verification, not to mention that I set the account up myself. They are refusing to let me change the address it's just that the error message says that the address isn't recognized. The same error message popped up for 50 different addresses. This is obviously fraud before there's even any money deposited.

great Costumer Service great Costumer Service, very helpful and looks like there are real people behind . Also love the process of bring fiat money in and buying & withdrawing. Very special in this crazy financial world, working with them since a couple of weeks can only highly recommend them.

Pointless Platform for Crypto Commerce Extremely inflexible - I can't barely do anything on the site. Comparing it to a handful of established crypto platforms like Binance e.g., where there is a wide range of options and flexibility, not Juno. The company has not built a consistent reputation that encourages serious customers to use its platform. How about customer service... Their agents are not trained and not familiar (enough) with the platform. Because of this they ill advise clients and provide misleading or wrong information. Juno is inconsistent with their policies, they enforce them with some members, but not others. I have a lot of friends using it and we compare our notes - Juno is inconsistent and not a trustworthy option. I wouldn't hold my fiat or crypto on this platform. Be warned.