Master Reviewer
GBSecure & Customer service has always been great Customer service has always been great. They answer my questions about trading/sending/receiving crypto in their live chat and they respond quickly. I left my stablecoins in here for a year without touching the app and when I came back was not stolen. I was able to restore my funds with my new phone. With Zengo, I feel that my crypto is secure.
Christine Dutaut
GBLost access to my account I hadn’t used Zengo for a while and I wondered what had happened to the small amount of money I had in my account. Unable to login, I spoke with customer service who were great at responding & asked me to look for a ‘do not delete Zengo’ folder in my iCloud. Well, I located the folder but it’s empty and I can assure you I have never touched it. So my account it gone - and with it some residual amount. Thank god it wasn’t more money. I won’t be using again as I find this so unbelievably suspect. *Of course I am not suggesting Zengo have access to my icloud - I just question whether the rescue file was ever created in the first place...
Arpan Singhal
INCustomer support is very good Customer support is very good. Jacobo was very supportive and helpful with my problems. Also, Some of my crypto got blocked because it dont support polygon network yet. I hope it get started soon so that i can use zengo more often.
Alex
GBGreat service, above and beyond :) Wow these guys are awesome, they respond quickly to enquires and they helped me when i made an error in a transaction to coinbase losing me £500. Coinbase were SHOCKING and i was on live chat over 3 hours and got no where. Zengo went out their way to get answers on how i could retrieve my money from coinbase. They went above and beyond. Thank you Zengo for all your help, wish me luck with coinbase who are useless.
Mary Stephens
GBNever before has it taken over 12 hours… Never before has it taken over 12 hours for a bitcoin purchase to show up in my wallet but it did last night. Every single other time my purchase went through in less than 5 minutes and in my wallet within the hour. Ramp is the best and I’ve worked with several companies.Jacobo and Filipe were patient and assuring that my money was safe and that Ramp would deliver. I woke to it being in my wallet. Thanks gentlemen!