NUMBER 1 CRYPTO APP ZenGo is Amazing ....truly. I haven't experienced a Crypto Service that has so many options and such detailed easy layout. ZenGo offers so much. If you have any questions in needing help ZenGo has incredible support service. They go the extra mile to help you. They don't treat you bad for anything you may not understand....in fact they teach you. I can see why they were rated number 1 up against All Bitcoin and Crypto Apps. Look them up ...you will see. Thank you to Filipe at Zengo for all your patience and guidance in helping me. Thank you Creators of ZenGo. THUMBS UP FOR EXCELLENCE

As a newbie to Bitcoin As a newbie to Bitcoin, ZenGo have been very patient, timely & Professional to my many questions over the last year,(which they have probably answered 1000s of times to others like me!). My latest query included several screenshots sent Saturday 8.30pm UK time. As always, I got a full professional, polite reply within 10 minutes from Jacobo,(not the 1st time he has been mentioned here). ZenGo is constantly evolving, to make it easier to trade, Swop or sell purchased coins with credits going direct into your bank account. As shown recently in the news, Bitcoin trading is Volatile, (as it would seem so are the companies that operate within the Bitcoin Space). Do your research - you will find ZenGo is solid.

Lost access to my account I hadn’t used Zengo for a while and I wondered what had happened to the small amount of money I had in my account. Unable to login, I spoke with customer service who were great at responding & asked me to look for a ‘do not delete Zengo’ folder in my iCloud. Well, I located the folder but it’s empty and I can assure you I have never touched it. So my account it gone - and with it some residual amount. Thank god it wasn’t more money. I won’t be using again as I find this so unbelievably suspect. *Of course I am not suggesting Zengo have access to my icloud - I just question whether the rescue file was ever created in the first place...

Crypto gone I recently made a transfer from another wallet to my ZenGo wallet but I made a mistake. I sent BNB smart chain to my Ethereum address. ZenGo doesn't support BNB smart chain so although the transfer was successfull it never arrived in my ZenGo wallet. With BscScan I can see the BNB is there. ZenGo support says the money is gone and maybe when they support the coin in the future it,s accessible for me. But if that ever happens is not sure.

Felipe answered my questions quickly… Felipe answered my questions quickly and clearly. He gave useful direction on where and what to do in order to get the further information I was seeking. It was educational, as I am relatively new to crypto. Thank you Felipe, and ZenGo as well.