Final review - avoid no way to export/import Zengo wallet to another app/wallet (private key or seed phrase). The only way to regain full access to your cryptos is to transfer them elsewhere: fees, lost approvals, lost contracts... too expensive! if you have a problem with a dapp for example you are blocked, it works with zengo or... rekt! the helpdesk, they dodge/deny the problems. this is absurd, they spam the same posts/links in endless tickets. I had to ask if it was bot. a lot of time and money lost. a v o i d @zengo reply again a dodge/deny... blah blah... security... Mpc... but no way out legit claim

Good customer service but do not use ramp as they recommend and list as an option for crypto conversion I withdrew 0.0969 eth from another site into their wallet. And from there they had multiple ways to sell your coins to get real valuta. I chose ramp which was indeed a terrible idea. They spend 6 days from the initial transfer to state that the transaction was failure. Within these 6 days I wrote to their customer service multiple times but none response from ramp. Tho I did get help from Zengo as customer service which works great as the only thing in this site After the failed transaction I was told that I did have to wait 10 business days for a refund so basically 12 days because of weekends And then I was told that I have to use another service when I get that refund and that this service will take 3 more business days to work All this and I will probably end by losing 0.0209 equal to around 65 usd which no one will do anything to make up for Ramp and Zengo In it self are taking almost 50 usd in fees just to get the transaction done which eventually failed and i now have to pay more fees. This review is on Zengo because they recommend ramp which is a scam site. The only good thing to say about Zengo is their support which was very responefull and helpful other than that complete scam Update! it seems as though I will get my full 0.0936 eth from ramp but it still takes upwards of 10 business days In conclusion I must give probs to Zengo for their customer support but to be fair I don’t think it’s outright their fault but they none the less have ramp in their recommended section of places to convert crypto which i am not a huge fan of. Because of that I can’t give more than 3 stars even tho Zengo customer service is top notch

This app seems very insecure and to… This app seems very insecure and to slow. Do not recommend, there's other better options.

I had some mixed experiences with… I had some mixed experiences with purchasing Bitcoin through their system, BANXA and moonpay which eventually failed. I contacted ZenGo help who advised to use another platform, “Ramp” which works smoothly once set up. So I’m impressed with ZenGo and apart from the initial glitches in purchasing, would have given them 5 star.

Secure & Customer service has always been great Customer service has always been great. They answer my questions about trading/sending/receiving crypto in their live chat and they respond quickly. I left my stablecoins in here for a year without touching the app and when I came back was not stolen. I was able to restore my funds with my new phone. With Zengo, I feel that my crypto is secure.