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Zengo

http://zengo.com

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4.15

Based on 20 Reviews

70.00%

5.00%

10.00%

About Zengo

Zengo is the most secure crypto wallet and the first Web3 wallet with no private key vulnerability with unparalleled simplicity. Buy and trade Bitcoin, Ethereum, Polygon, and 70+ other crypto assets with unbelievable simplicity and bulletproof security. Connect to NFT & DeFi Dapps. Zengo’s 3-Factor secure authentication process ensures that 1) no one but you can access your crypto, and 2) your wallet is backed up, so even if you lose your phone, you can recover your crypto through a simple 2-step verification process. Here's the best part: there's no password to remember - or forget. No private keys to store - or lose. Zengo eliminates the risks of accidental loss and malicious account theft. Zengo also protects your transactions made on blockchain and web3 (defi, NFT) applications and offers a firewall that will alert you against phishing attacks and other risks It’s magic...and a lot of advanced cryptography :) Learn more about this industry-leading security standard here: https://zengo.com/security" Book Online

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They have great prompt customer server… They have great prompt customer server with a genuine, clean tidy application “crypto / NFT” wallet. I really like the app over all of the others options I’ve tried, it offer everything you need, from getting currency to selling it as well as trading NFT. It’s just a good all rounder and tbh one I will be supporting for a long time to come. 😊

I had some mixed experiences with… I had some mixed experiences with purchasing Bitcoin through their system, BANXA and moonpay which eventually failed. I contacted ZenGo help who advised to use another platform, “Ramp” which works smoothly once set up. So I’m impressed with ZenGo and apart from the initial glitches in purchasing, would have given them 5 star.

Crypto gone I recently made a transfer from another wallet to my ZenGo wallet but I made a mistake. I sent BNB smart chain to my Ethereum address. ZenGo doesn't support BNB smart chain so although the transfer was successfull it never arrived in my ZenGo wallet. With BscScan I can see the BNB is there. ZenGo support says the money is gone and maybe when they support the coin in the future it,s accessible for me. But if that ever happens is not sure.

Lost access to my account I hadn’t used Zengo for a while and I wondered what had happened to the small amount of money I had in my account. Unable to login, I spoke with customer service who were great at responding & asked me to look for a ‘do not delete Zengo’ folder in my iCloud. Well, I located the folder but it’s empty and I can assure you I have never touched it. So my account it gone - and with it some residual amount. Thank god it wasn’t more money. I won’t be using again as I find this so unbelievably suspect. *Of course I am not suggesting Zengo have access to my icloud - I just question whether the rescue file was ever created in the first place...

Secure & Customer service has always been great Customer service has always been great. They answer my questions about trading/sending/receiving crypto in their live chat and they respond quickly. I left my stablecoins in here for a year without touching the app and when I came back was not stolen. I was able to restore my funds with my new phone. With Zengo, I feel that my crypto is secure.

Zengo

http://zengo.com

About Zengo

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Ell Spinks

Anne Ketteringham

Frans Houwelingen, van

Christine Dutaut

Master Reviewer