Jana Kasova
GBI had issues with scammer asking me… I had issues with scammer asking me deposit money to receive money, because I was new customer. I asked zengo help if that is true and they confirm me that no one has to deposit any money to receive money. Be aware of that people. Thank you zengo for help.
Ed
GBA fantastic wallet for crypto. A fantastic wallet for crypto. The team are always available to help - their response time is quick and always helpful. They are definitely experts in their field. I am a beginner to this and the team managed fix my issues with my very bad explanation! Thank you ZENGO!
philip drøgemüller
NOGood customer service but do not use ramp as they recommend and list as an option for crypto conversion I withdrew 0.0969 eth from another site into their wallet. And from there they had multiple ways to sell your coins to get real valuta. I chose ramp which was indeed a terrible idea. They spend 6 days from the initial transfer to state that the transaction was failure. Within these 6 days I wrote to their customer service multiple times but none response from ramp. Tho I did get help from Zengo as customer service which works great as the only thing in this site After the failed transaction I was told that I did have to wait 10 business days for a refund so basically 12 days because of weekends And then I was told that I have to use another service when I get that refund and that this service will take 3 more business days to work All this and I will probably end by losing 0.0209 equal to around 65 usd which no one will do anything to make up for Ramp and Zengo In it self are taking almost 50 usd in fees just to get the transaction done which eventually failed and i now have to pay more fees. This review is on Zengo because they recommend ramp which is a scam site. The only good thing to say about Zengo is their support which was very responefull and helpful other than that complete scam Update! it seems as though I will get my full 0.0936 eth from ramp but it still takes upwards of 10 business days In conclusion I must give probs to Zengo for their customer support but to be fair I don’t think it’s outright their fault but they none the less have ramp in their recommended section of places to convert crypto which i am not a huge fan of. Because of that I can’t give more than 3 stars even tho Zengo customer service is top notch
Wendy Rich
GBNUMBER 1 CRYPTO APP ZenGo is Amazing ....truly. I haven't experienced a Crypto Service that has so many options and such detailed easy layout. ZenGo offers so much. If you have any questions in needing help ZenGo has incredible support service. They go the extra mile to help you. They don't treat you bad for anything you may not understand....in fact they teach you. I can see why they were rated number 1 up against All Bitcoin and Crypto Apps. Look them up ...you will see. Thank you to Filipe at Zengo for all your patience and guidance in helping me. Thank you Creators of ZenGo. THUMBS UP FOR EXCELLENCE
The Sweeting Press
GBFelipe answered my questions quickly… Felipe answered my questions quickly and clearly. He gave useful direction on where and what to do in order to get the further information I was seeking. It was educational, as I am relatively new to crypto. Thank you Felipe, and ZenGo as well.