I am relatively new to the crypto space… I am relatively new to the crypto space and have had numerous questions. ShapeShift does a great job at providing educational material and is always there if you still need to seek additional help. Everytime I have had a question they have responded promptly with genuine, useful feedback. I am thankful to be involved with such a great community and have the support of a team that cares. Thank you

Love shapeshift Perfect platform. I just wish there wasn't so many fees. Can yee modify it somehow so that fees are cheaper?

Web3 noob's coins saved by the support bell! Web3 noob, made a rookie mistake and sent tokens to SS that they don't support, partly because of confusion over the Gnosis/XDAI rebranding, partly because I didn't realize a GNO address did not mean they support XDAI... but SSjules was super patient and helpful and was able to walk me through creating a recovery wallet. I got my hard earned bounty coins back and my birthday plan is saved! I would suggest eliminating the discord verification gate for support, but applaud the great response and guidance that helped me past it.

love at sight 1st time using ShapeShift , and with someone pretty "new" to crypto currency , it is hard for me sometimes to trading correctly and understand what i am doing with the plafrom i worked with, sometime i feel dumb , its true. But the first sight that ShapeShift gave me was friendly plafrom which is not too saddy , not too comlicated , or too many information * with me that enough , i dont need the tool that too comlicated far than my knowleged simple and easy to use.

I had some issues in regards to my…locating and transferring coins I had some issues in regards to my coins and unable to navigate to send them. I contacted shapeshift and I got a prompt reply. The Representative there went over with me a few steps in order to locate and solve the issue I was having. In a matter of minutes I was able to get the problem solved with their assistance of course. This isn't the first time that they've helped with a problem that I've had. The Representative was informative and helpful. Its a relief to know that they're right there to help out :).