Great support Great support. I couldn't see my history of transactions in my portis wallet and the customer service was prompt and helpful. Finally they've found a solution and I could track my purchases. The transactions with Banxa are bit scary, slow and expensive if you compare the price of the coins in the market in the moment of the purchase + commission. In summary, I'm happy with Portis and Shapshift, regarding Banxa, I would pick a different choice if I could.

I had some issues in regards to my…locating and transferring coins I had some issues in regards to my coins and unable to navigate to send them. I contacted shapeshift and I got a prompt reply. The Representative there went over with me a few steps in order to locate and solve the issue I was having. In a matter of minutes I was able to get the problem solved with their assistance of course. This isn't the first time that they've helped with a problem that I've had. The Representative was informative and helpful. Its a relief to know that they're right there to help out :).

Unbelievably Bad I can't believe how bad the app/website are. It's an unbelievably bad experience. The app constantly freezes and crashes (when you can actually open it), and the website is a jumbled mess or input widgets that switch focus and displays that randomly update while forgetting crucial values. What a mess.

I am relatively new to the crypto space… I am relatively new to the crypto space and have had numerous questions. ShapeShift does a great job at providing educational material and is always there if you still need to seek additional help. Everytime I have had a question they have responded promptly with genuine, useful feedback. I am thankful to be involved with such a great community and have the support of a team that cares. Thank you

Shapeshift is truly awesome Shapeshift is truly awesome, not only do they care deeply about their users, their expertise and contributors are simply off the charts. Keep it up fox fam