I am relatively new to the crypto space… I am relatively new to the crypto space and have had numerous questions. ShapeShift does a great job at providing educational material and is always there if you still need to seek additional help. Everytime I have had a question they have responded promptly with genuine, useful feedback. I am thankful to be involved with such a great community and have the support of a team that cares. Thank you

Love shapeshift Perfect platform. I just wish there wasn't so many fees. Can yee modify it somehow so that fees are cheaper?

I would recommend. After a small tech issue on my end, I was able to seamlessly connect my new KeepKey. The new ShapeShift trading page is beautifully designed and intuitive to use. I would look forward to a few more coins in the future, but they still offer a good variety. I've used Shapeshift's coin exchange service in previous years, and all their experience from that success shows up in full force with this new project. I would definitely recommend it.

2FA reset process went smoothly 2FA reset process went smoothly. No frustrating tasks and questions asked like with other crypto related exchanges. I needed to reset 2FA on many crypto platforms and services lately because I have no longer access to my phone with authenticator. Resetting it on Shapeshift went with the speed of light comparing to others. Thank you

I had some issues in regards to my…locating and transferring coins I had some issues in regards to my coins and unable to navigate to send them. I contacted shapeshift and I got a prompt reply. The Representative there went over with me a few steps in order to locate and solve the issue I was having. In a matter of minutes I was able to get the problem solved with their assistance of course. This isn't the first time that they've helped with a problem that I've had. The Representative was informative and helpful. Its a relief to know that they're right there to help out :).