
B. Bateman
GBThanks Mary! My husband passed away on December 4th so I was not looking forward to what I felt would be an unpleasant visit. Mary assisted me with everything in a very quick and efficient way. She was very professional and she answered all my questions while being kind, understanding, and caring. Mary turned my unpleasant visit into a productive visit and I felt good about that.

Julie Van Norman
GBFriendly service at a safe and secure Credit Union My debit card was fraudulently used. My concern was taken as a priority when I visited your Hill Road branch. I was issued a new card on the spot. I was also given peace of mind knowing your institution was aware of the situation and taking care of it promptly. In the 20 years I have been using a bank account, I have never felt as safe and secure as I do at Dort Federal Credit Union. Thank you all 😊

customer
GBNo one has contacted me to explore… No one has contacted me to explore options on a new home mortgage. I even spoke to a gentleman that had called to inform me that another loan through your bank hasn't been getting automatically paid through my other banking account, I expressed to him how this is the 3rd time my credit has taken on a bad hit due to your loan officers not following through what I had asked. Anyway, that gentleman was also supposed to give me an email about contact information for a mortgage person. Nothing has ever happened. More then likely will be paying off my loans with you, and going elsewhere due to customer service is so bad. I've been banking here for 10 years, and has gotten worse every year.

Joseph Frances
GBShoronda is the best atm teller in the world! We just drove thru Davisons drive thru. We had Shoronda as our teller. This is like the 5th experience that we have had over the past year. You could not pay that lady enough for the customer experience she always gives. Friendly, joyous contagious happiness. We love her and I hope she gets to at least get the verbal attaboy that she so richly deserves. Dort is incredibly blessed to have employees like her.

Stephen Hill
GBThe fast and efficient Credit Union! Bought a used vehicle from an individual not a dealership on the 30th of December and the entire process lasted less than 30 minutes. Dort is very fast and efficient and they take great care of their members. I highly recommend Dort to anyone looking for a new bank or credit union.