B. Bateman
USThanks Mary! My husband passed away on December 4th so I was not looking forward to what I felt would be an unpleasant visit. Mary assisted me with everything in a very quick and efficient way. She was very professional and she answered all my questions while being kind, understanding, and caring. Mary turned my unpleasant visit into a productive visit and I felt good about that.
Pamela Long
USI was in a situation regarding the… I was in a situation regarding the foreclosure on my home. I called and was immediately given an appointment the following day. My issue was cleared and taken care of in the matter of less than 20 minutes. The representative that I spoke and met with was kind courteous, friendly, and very helpful to me explaining everything where I clearly understood. I would recommend this financial institution to all people that I know, even to those that I don't know.
Thomas Jeans
USI went in to see about a consolation… I went in to see about a consolation loan talked to Eleah gave her all my information, she was very polite and professional. She was also who opened my wife’s and my checking and savings accounts. I have been very pleased with Dort Federal.
Mary Trombley
USI have had an account with Dort Federal… I have had an account with Dort Federal for over 30 years, tellers and employees have always been friendly and helpful. Until the new drive through teller system started. I have sat and waited for service, even to be greeted, for over 20 minutes on much more than one occasion. With 2 tellers lines open there were 2 cars at each “teller” waiting. It’s becoming very frustrating. I miss the personal experience of having someone physically at the bank. My wife’s credit union and my daughter’s bank both offer this more personal service.
Stephen Hill
USThe fast and efficient Credit Union! Bought a used vehicle from an individual not a dealership on the 30th of December and the entire process lasted less than 30 minutes. Dort is very fast and efficient and they take great care of their members. I highly recommend Dort to anyone looking for a new bank or credit union.