Michelle Beckman
GBI wanted to consolidate a few credit… I wanted to consolidate a few credit cards so I reached out to Lee Rhoads. He made the process extremely simple and quick. Whenever I need anything I always contact Lee. He's the most helpful and competent loan officer I've ever had the pleasure of working with.
Mullet Flaps
GBPoor Attitude @ Davison Branch I recently opened an account here. I needed to add my wife to the account and my personal banker at the Pierson Road location said to just go into anyone of the Dort Financial locations - no appointment needed. Well, that wasn't the case at the Davison Branch. My wife went in there today to add her and we were told that no bankers were available and we had to set an appointment. Ed, the representative booked the appointment 2 days out and acted smug and like we were bothering him. Also,, when we asked about online banking, he acted like we were bothering him again.. Even members sitting in the waiting areas even "raised their eye brows" Wow - Dort Financial - you're off to a bad start already. What a bad experience. Ed needs some "extra training" or a talking to by his supervisor. He has a POOR attitude. We felt very disappointed and we left.
Pamela Long
GBI was in a situation regarding the… I was in a situation regarding the foreclosure on my home. I called and was immediately given an appointment the following day. My issue was cleared and taken care of in the matter of less than 20 minutes. The representative that I spoke and met with was kind courteous, friendly, and very helpful to me explaining everything where I clearly understood. I would recommend this financial institution to all people that I know, even to those that I don't know.
Patrick R Doyle
GBI would NOT recommemd this financial institution to anyone... I would NOT recommemd this bank to ANYONE. closed my account after not even being open a week. Must be there 6 months to make mobile deposits, 90 days before you can make check or cash deposits by atm, you have to deposit in person, atm usage fees even with their own atm, not linked with any other credit union, opt out of od protection, still get charged an overdraft fee even if its declined, refused to open a business account, with proof of business, unless i spent more money to file for a county proof of business certificate. What a load of crock. A total joke....then they charge you 5.00 to close an account.....
Thomas Jeans
GBI went in to see about a consolation… I went in to see about a consolation loan talked to Eleah gave her all my information, she was very polite and professional. She was also who opened my wife’s and my checking and savings accounts. I have been very pleased with Dort Federal.