Non-Responsive Stentam reached out to me to file ERC for 6 quarters. I told them I already filed for 4; they asked could they file for the remaining 2. I told them yes and then worked with a rep to get paperwork in and filed. Since this has happened she has gone. I received an invoice signifying that they had indeed filed for 6 quarters and not the 2 we worked on and they invoiced me for 20% of that total. I have tried to contact them about this error and NO ONE has emailed, called me back or responded to my emails or concerns. This invoice is still pending and I plan on calling the IRS bc I do not want to owe them any money.

Communication is near non-existent Communication is near non-existent. I have to raise a fuss to get anyone to respond to me after repeated requests. I kept telling my specialist Crystal repeatedly that there were quarters missing. She would not respond. I got a hold of the supervisor who was helpful, Vanessa. Now I am having difficulty getting her to respond. I have sent the form 8821 multiple times and it is still not on file. The quarters were filed 3 weeks apart becauseof errors on their part and no communication. It has been an awful experience.

Had a cold call claiming my company… Had a cold call claiming my company qualifies for ERC due to Limited Commerce. I played along and said well my revenue actually increased - not a problem, well I probably incurred $10k in costs - not a problem, we can get you qualified for around $250k, well 4 CPAs have already told me I don't qualify - not a problem, they are all not smart enough to read the Limited Commerce half of the act. I finally said "so basically if the government is giving money away, I must as well take it" to which the person responded, "yes, absolutely". Many businesses were dramatically harmed during COVID - mine fortunately was not one of them. The IRS needs to look into all these folks.

Out $3000 and no answers still after 4 months. So far we have nothing but less than $3000 in our bank account as we have been given the run around and are being forced to provide documents that were never requested prior and would not have been an issue however, this process took so long that now they are required and we no longer have access to them. The answer was we cannot help you and cannot refund you. We were also told to ask the IRS - however, our CPA informed me that the IRS only holds those records for 3 years and it's been 4. This process has been NOTHING short of frustrating and disasterous.

Finding Money Your representatives were helpful in getting the correct information needed for getting the ERC money. Thank you for all the follow ups with the IRS to make sure when we would receive the checks. Thank you