I ordered a miner a few months ago and… I ordered a miner a few months ago and had also been frustrated with the backorders and delays. Thankfully the Parley Labs team have been communicative and helpful in getting my refunds proccessed and replacements. I talked to Hung Tran, specifically, who has been awesome in handling this case. I would definitely buy from Parley Labs again, after this experience.

It was a pleasure talking to Gabriel I ordered a Nebra miner back in April 2021, and the company was pretty good at keeping me updated. But, it felt a little like the Butterfly Labs days (one of the first ASIC Bitcoin miners) with lots of promises and updates but no equipment. I patiently waited for them to contact me about my order, but I thought I may have missed the email, so I reached out to support and reserved an online meeting with Gabriel. He was friendly, offered advice, and helped me upgrade my order to a new miner already on the way.

I started using parley labs in 2021 I started using parley labs in 2021. Other sites i've used all ship from china and in the united states that leaves me waiting weeks, sometimes months before i get my product. Whenever I ordered accessories their department has been quick to update me with tracking and it comes within a few business days. On top of that their content and FAQ's made helium much easier for me to install and deploy. Since last year this has been my goto marketplace for helium accessories.

Gabriel was AWESOME, ready to mine and join! Gabriel was AWESOME in answering my questions and getting me squared away with a replacement miner for the Nebra that was never manufactured and provided for me from April 2021. Got a SenseCap M1 at a great price, and also did it with zero headache. Thank you, Parley for making it right and doing the best you could in this situation for customers.

Love these guys Been a customer now for over a year and absolutely love these guys, the team and my main rep Thuong 🙏. I've ordered probably a half dozen times now batches of different brands of miners and accessories, mounts, antennas, enclosures. Personally I also like that they are in SoCal so shipping and delivery is convenient. Only hiccup I've had was regarding some Nebra miner orders last year but that was more a manufacture issue not them. Even through all of that I appreciate all the updates from their team and helping me readjust those orders for other items.