Parley comes through! Parley Labs got stuck holding the bag when Nebra couldn’t come through. We’ve all been waiting on Nebra. Parley labs (especially Gabriel) has been super helpful in getting me a different miner best suited for my needs/location Even gave me a discount. Doing the right thing in a difficult situation. My hat is off to you. Thanks Joe

I also ordered a Nebra miner back in… I also ordered a Nebra miner back in April 2021. Parley kept me informed throughout this past year on their ensuing shipping & logistic issues - which I appreciated at the least. Without those emails I probably would have been 10x more aggravated but I try to avoid taking my wrath out on innocent customer service workers. My customer service call with Alex was smooth & I appreciated his attitude. Seemed like he cared about his job… which we all know isn’t always the case with certain companies & their service department staff. Thanks for the upcoming refund Parley, no harm no foul.

$1000 Preorder from 4/7/2021 and NO MINERS NO REFUND AS OF TODAY 2/5/2022 Preordered 2 miners and spent about $1000 in April 2021. Parley Labs wrote to every customer, in Nebra preorder batches 4/5, stating Parley Labs is cancelling all orders and will issue a refund. That email was from December of 2021. It is February of 2022. No miners, no refunds, I was told I would receive an e-check and never received it. Parley Labs is now not responding to any communications.

I ordered a miner a few months ago and… I ordered a miner a few months ago and had also been frustrated with the backorders and delays. Thankfully the Parley Labs team have been communicative and helpful in getting my refunds proccessed and replacements. I talked to Hung Tran, specifically, who has been awesome in handling this case. I would definitely buy from Parley Labs again, after this experience.

Avoid this company Ordered miners in April and delivery date kept getting pushed back. Canceled my order in December after another announcement for longer delay on shipping, then soon after received an email saying they are canceling all orders for nebra miner and refunding everyone, could take up to 8 weeks. 2 months later there is no refund and they have stopped responding. Have now disputed this charge with my bank, so hopefully they aren't bankrupt yet.