One year in. No refund or product. It started as a case of unfortunate circumstance for Parley labs and slowly transitioned straight through embarrassing incompact to fraudulent behavior. I purchased a miner on April 7th. After many deadline shifts (that may be due to Nebra) I finally gave up and filled for a refund on Dec 11th. Website states refunds takes 30 days for transactions over 90 days. Well 3 unreturned emails and 60 days later, still no refund. I filled for refund before they started the "blanket refund process". Even if Parley labs isn't some ponzi scam, it may be the worst run company I've ever interacted with.

Gabriel was AWESOME, ready to mine and join! Gabriel was AWESOME in answering my questions and getting me squared away with a replacement miner for the Nebra that was never manufactured and provided for me from April 2021. Got a SenseCap M1 at a great price, and also did it with zero headache. Thank you, Parley for making it right and doing the best you could in this situation for customers.

$1000 Preorder from 4/7/2021 and NO MINERS NO REFUND AS OF TODAY 2/5/2022 Preordered 2 miners and spent about $1000 in April 2021. Parley Labs wrote to every customer, in Nebra preorder batches 4/5, stating Parley Labs is cancelling all orders and will issue a refund. That email was from December of 2021. It is February of 2022. No miners, no refunds, I was told I would receive an e-check and never received it. Parley Labs is now not responding to any communications.

Avoid this company Ordered miners in April and delivery date kept getting pushed back. Canceled my order in December after another announcement for longer delay on shipping, then soon after received an email saying they are canceling all orders for nebra miner and refunding everyone, could take up to 8 weeks. 2 months later there is no refund and they have stopped responding. Have now disputed this charge with my bank, so hopefully they aren't bankrupt yet.

Alex was the name of the rep that… Alex was the name of the rep that helped me out with my miner swap. Gave me his phone number and has been very professional, has responded within minutes the couple times I’ve texted him about my order. I had noticed it hadn’t shipped yet, reached out to Alex and within one hour a label was made and I had gotten an email saying it would be shipped soon. Great employee, should give him a raise, he gets stuff done.