There is no end of this charade There is no end of this charade. First FIRE claimed that it has been complaints from another bank, but refused to tell us more. Then they told that a client had done a recall regarding a payment. That was untrue, the client did know nothing about this. Now suddenly the claim that the account is frozen because" the authority of the courts" has demanded that. Lie, after lie, after Lie.

Disappointing user experience Disappointing user experience. Not the smoother well developed products coming from competitors. It doesn't feel or look like any time went into the design or how it's used. Tried to give feedback to this and was ignored.

Avoid at any cost So i was on firebank for 6 months and suddenly my payments stopped being received by my suppliers. I sent an email to the support, and guess what ? Account disconnected. No more answers Nothing 20K lost

We’ve had a business account with Fire… We’ve had a business account with Fire for four years and their service is awesome. I would recommend Fire to any business owner looking for fast, convenient banking. Technologically they are way ahead of the pack. I have total confidence in their support team who respond immediately with knowledgeable and informed solutions no matter how trivial. Fire is also blazing a trail with Open Payments, making it easy for us to accept payments directly from our clients’ bank accounts with no credit card or third parties involved. The future of business banking!

Business and personal account customer Been with Fire for a couple of years now and can easily recommend them. The app is simple, reliable and easy to use. Due to new security measures there is a bit of a convoluted way of logging into my business account, but it's worth it for the added security. Customer service is great too, any query I've raised has always been answered within a few hours.