I applied for a loan (pre-approved) and… I applied for a loan (pre-approved) and everything seemed okay. The loan agreement in place, the payment schedule set and I am ready to sign and there is a message that my loan was being received and they would contact me shortly.5 days later, not a word. Bogus.

Awesome Loan Company Thanks so much Perch for helping me out during a financial emergency. The staff is phenomenal in that they are caring, patient , supportive, and understanding in regards to your individuals situation. Thanks Perch team and may God bless each of you real good.

Fast Fast, easy, secure. Received my money the day after I applied. I researched Perch Loans before committing to the process and saw no red flags, so I followed through. I'm sure glad I did.

Perch loans taking unauthorized payments from my account I took out a loan with Perch with ACH withdrawals. In July, 2021 they took a payment three days ahead of scheduled date, overdrafting my account. I called and after about 5 calls trying to fix the issue and getting a refund of my costs due to the overdraft; they made the adjustments but put my account in collections even though I was current on my payments. Phone calls did not work. I could not speak to the agent who fixed the OD problem. Usually I could not get an answer at all, usually hanging up after 15+ minutes. I tried to make regular payments, but many months I was not able to open my online account. However, Perch would take out ACH payments randomly. I finally withdrew, in writing, my permission to use ACH June 7, 2022, telling the company I will make payments via debit card option on-line. I repeated that I was keeping a record ( I had filed a report with BBB after the July 2021 issue) and I needed to control the payments. I was not able to access my account on-line in June 2022, but on July 7, 2022 Perch again withdrew an ACH payment overdrafting my account. I insisted they take that charge off my balance, which they have not done. I was not able to access my online account, and I notified Perch that I would make debit card payments once they restored my on-line access. Today, they again took an ACH payment out. I will stop ACH access through my bank, which will cost me a fee. I have notified Perch that I expect them to deduct all my extra expenses, and I have insisted that I will make all subsequent payments via debit. This has been a very unsettling experience.

Can’t access website or track loan… Can’t access website or track loan status couldn’t reach anyone by phone