Slow to verify my identity Slow to verify my identity. Also, confusing auto reply messages about the status of my investment. Your customer service team was responsive and helpful. Unclear if they are people or bots, but at least that system is working. This is an issue, because it casts doubts over whether or not my investment will go through or be cancelled. I would be very disappointed if the investment was cancelled because of bugs in your platform. And yes, I am a first-time user. Wefunder is not making a great first impression.

Pretty easy to invest Pretty easy to invest. Good updates on what to invest in. However need to raise the investment ceiling for non residents. Also if possible have a panel of tax attorneys who as a non resident we can approach to let us know how we can keep aligned to investment.

Customer Support line While I had an overall positive experience with Wefunder, I had a very non optimum dealing from customer support just recently. This was later address and I was happy with their final answer from customer support. Recently one of the company they featured and fundraised for (Here.co), ceased operation and is shutting down. I inquired on the Wefunder customer support line. While I fully understand that it is part of the agreement that I might lose up to the whole value of the investment, their first answer was quite short and uncaring, they pcorrected this in their second answer. I would have thought that since they had raised a consistent amount of money for Here.co on their fundraising rounds, that they might be able to give SOME help and assistance to investors like me, to at least give some directions on precise contact point in Here.co who would be dealing with this matter. Again I understand the terms of the investment and the risks but I believe that Wefunder customer support could have been more helpful in this situation. They did explain and were more helpful in their second answer.

Great site for small investors WeFunder has outstanding customer support. They are prompt and friendly in their communications, and seem to be genuinely working to resolve issues. They also make it easier for small and non US resident investors to sign up than than other sites do. When I started investing with them over a year ago, their minimum amount was the lowest I could find and when I read that they had a big role in getting the law changed so that non angel investors could invest in start ups, I felt that their values could align with mine. I invested more and faster than I planned to, because of the quality of the offerings and have more investments pending. I have no regrets. I look forward to a long and profitable relationship with WeFunder.

Democratization of the private investment market. Overall, it is a great site helping non- accredited investors get access to good investments that have always been denied them. It also helps accredited investors who want to spread their risk around by making smaller investments than are normally required by non CF or non reg A opportunities.