Pam Stukenborg
GBI was not comfortable giving out… I was not comfortable giving out certain numbers via email. I emailed asking if we could have a quick conversation, so I could provide what was needed. Merc responded right away, we had our call (which was very pleasant :) and we were able to button up this investor piece in a matter of moments! Thank you Merc!!
C. Prescott
GBMy two cents on Wefunder.com I'd like to see a better UX. To illustrate, the homepage defaults to wefunder/discussions, which I'm not interested in. Lastly, any chance we will see disruptive, deep tech campaigns? I've seen more than enough food and drink campaigns.
zachary keys
GBkick my company off for no reasons I put my company on it , this week send me email saying . Can be on their site yet new company that just came out. Now its a problem to try and raise money for your own company.
Kelly Green
GBGreat opportunity This has been a great experience, it is easy to get set up and get the compaign going. Other crowdfunding platforms, require you to summit an email and wait for a response, that never happens. They helped malus.com get to the next level. With great great response times and knowledgeable customer service representatives.
Mike Durand
GBSlow to verify my identity Slow to verify my identity. Also, confusing auto reply messages about the status of my investment. Your customer service team was responsive and helpful. Unclear if they are people or bots, but at least that system is working. This is an issue, because it casts doubts over whether or not my investment will go through or be cancelled. I would be very disappointed if the investment was cancelled because of bugs in your platform. And yes, I am a first-time user. Wefunder is not making a great first impression.