Pretty easy to invest Pretty easy to invest. Good updates on what to invest in. However need to raise the investment ceiling for non residents. Also if possible have a panel of tax attorneys who as a non resident we can approach to let us know how we can keep aligned to investment.

Customer Support line While I had an overall positive experience with Wefunder, I had a very non optimum dealing from customer support just recently. This was later address and I was happy with their final answer from customer support. Recently one of the company they featured and fundraised for (Here.co), ceased operation and is shutting down. I inquired on the Wefunder customer support line. While I fully understand that it is part of the agreement that I might lose up to the whole value of the investment, their first answer was quite short and uncaring, they pcorrected this in their second answer. I would have thought that since they had raised a consistent amount of money for Here.co on their fundraising rounds, that they might be able to give SOME help and assistance to investors like me, to at least give some directions on precise contact point in Here.co who would be dealing with this matter. Again I understand the terms of the investment and the risks but I believe that Wefunder customer support could have been more helpful in this situation. They did explain and were more helpful in their second answer.

Funding account issues There has been two separate incidence of moneys not able to be pulled form the bank account from the Wefunder platform. Yes, both times I've been helped diligently to fix the issue but took a long time and 'issue' is still unknown but got around it both times after many attempts. It can be frustrating but eventually was fixed. Wefunder is a growing company and a few bugs need to be worked out with the online system.

Slow to verify my identity Slow to verify my identity. Also, confusing auto reply messages about the status of my investment. Your customer service team was responsive and helpful. Unclear if they are people or bots, but at least that system is working. This is an issue, because it casts doubts over whether or not my investment will go through or be cancelled. I would be very disappointed if the investment was cancelled because of bugs in your platform. And yes, I am a first-time user. Wefunder is not making a great first impression.

My two cents on Wefunder.com I'd like to see a better UX. To illustrate, the homepage defaults to wefunder/discussions, which I'm not interested in. Lastly, any chance we will see disruptive, deep tech campaigns? I've seen more than enough food and drink campaigns.