Tim Williams
GBService Improving 1/6/2023: Wefunder reached out and helped me with my issue. They also provided a phone number. Hope my future interaction with them stays positive. ****************************************************************** If I could select zero stars I would. Reached out multiple times about an issue I had on an investment and it took almost two weeks for someone to respond. It doesn't matter if it's the year end holidays, there's no excuse for this poor service! I even reached out to Atakama for help and they sent you emails on my behalf. Unbelievable! Why don't you offer a phone number? Afraid of getting yelled at for this perfect example of horrendous service? Get your act together!!
Kelly Green
GBGreat opportunity This has been a great experience, it is easy to get set up and get the compaign going. Other crowdfunding platforms, require you to summit an email and wait for a response, that never happens. They helped malus.com get to the next level. With great great response times and knowledgeable customer service representatives.
Xterm
GBHard to contact a person on the Investment Team Wire instructions were clear and I have sent wire funds before for an investment in 2022, but this time I did not receive an email verifying the wire was received, even with a confirmation from my bank. I tried numerous times via email, to contact someone because there is nothing on the website other than FAQ’s no phone numbers, my investment will expire within 1 day if no one responds. Oh well
Joe Graham
GBDemocratization of the private investment market. Overall, it is a great site helping non- accredited investors get access to good investments that have always been denied them. It also helps accredited investors who want to spread their risk around by making smaller investments than are normally required by non CF or non reg A opportunities.
LaMonte Peters
GBI have not been able to see my… I have not been able to see my watchlist for over 2 weeks! wefunder keeps telling me to cjeck my computer i have tried 4 different computers its not the computers its wefunder. it has hindered my ability to invest.