Funding account issues There has been two separate incidence of moneys not able to be pulled form the bank account from the Wefunder platform. Yes, both times I've been helped diligently to fix the issue but took a long time and 'issue' is still unknown but got around it both times after many attempts. It can be frustrating but eventually was fixed. Wefunder is a growing company and a few bugs need to be worked out with the online system.

Excellent Customer Service I really appreciated the way that I received prompt and clear responses to the multiple questions I posed via email. No matter how many questions I asked or how many emails I sent, I always received timely and thorough responses. This demonstrates Wefunder's commitment to their customers. If you are looking for a crowdfunding website, my experience with Wefunder has been the most positive and I would strongly recommend them!

I won't be using WeFunder again. The site is a bit confusing, it's hard to find terms of investment, the company I invested in went under before the funding round closed taking $600k of investment with it on and now my K1 tax documents are late.

I was not comfortable giving out… I was not comfortable giving out certain numbers via email. I emailed asking if we could have a quick conversation, so I could provide what was needed. Merc responded right away, we had our call (which was very pleasant :) and we were able to button up this investor piece in a matter of moments! Thank you Merc!!

Great site for small investors WeFunder has outstanding customer support. They are prompt and friendly in their communications, and seem to be genuinely working to resolve issues. They also make it easier for small and non US resident investors to sign up than than other sites do. When I started investing with them over a year ago, their minimum amount was the lowest I could find and when I read that they had a big role in getting the law changed so that non angel investors could invest in start ups, I felt that their values could align with mine. I invested more and faster than I planned to, because of the quality of the offerings and have more investments pending. I have no regrets. I look forward to a long and profitable relationship with WeFunder.