Excellent Customer Service I really appreciated the way that I received prompt and clear responses to the multiple questions I posed via email. No matter how many questions I asked or how many emails I sent, I always received timely and thorough responses. This demonstrates Wefunder's commitment to their customers. If you are looking for a crowdfunding website, my experience with Wefunder has been the most positive and I would strongly recommend them!

Pretty easy to invest Pretty easy to invest. Good updates on what to invest in. However need to raise the investment ceiling for non residents. Also if possible have a panel of tax attorneys who as a non resident we can approach to let us know how we can keep aligned to investment.

I was not comfortable giving out… I was not comfortable giving out certain numbers via email. I emailed asking if we could have a quick conversation, so I could provide what was needed. Merc responded right away, we had our call (which was very pleasant :) and we were able to button up this investor piece in a matter of moments! Thank you Merc!!

Funding account issues There has been two separate incidence of moneys not able to be pulled form the bank account from the Wefunder platform. Yes, both times I've been helped diligently to fix the issue but took a long time and 'issue' is still unknown but got around it both times after many attempts. It can be frustrating but eventually was fixed. Wefunder is a growing company and a few bugs need to be worked out with the online system.

Service Improving 1/6/2023: Wefunder reached out and helped me with my issue. They also provided a phone number. Hope my future interaction with them stays positive. ****************************************************************** If I could select zero stars I would. Reached out multiple times about an issue I had on an investment and it took almost two weeks for someone to respond. It doesn't matter if it's the year end holidays, there's no excuse for this poor service! I even reached out to Atakama for help and they sent you emails on my behalf. Unbelievable! Why don't you offer a phone number? Afraid of getting yelled at for this perfect example of horrendous service? Get your act together!!