I was not comfortable giving out… I was not comfortable giving out certain numbers via email. I emailed asking if we could have a quick conversation, so I could provide what was needed. Merc responded right away, we had our call (which was very pleasant :) and we were able to button up this investor piece in a matter of moments! Thank you Merc!!

Pretty easy to invest Pretty easy to invest. Good updates on what to invest in. However need to raise the investment ceiling for non residents. Also if possible have a panel of tax attorneys who as a non resident we can approach to let us know how we can keep aligned to investment.

Customer Support line While I had an overall positive experience with Wefunder, I had a very non optimum dealing from customer support just recently. This was later address and I was happy with their final answer from customer support. Recently one of the company they featured and fundraised for (Here.co), ceased operation and is shutting down. I inquired on the Wefunder customer support line. While I fully understand that it is part of the agreement that I might lose up to the whole value of the investment, their first answer was quite short and uncaring, they pcorrected this in their second answer. I would have thought that since they had raised a consistent amount of money for Here.co on their fundraising rounds, that they might be able to give SOME help and assistance to investors like me, to at least give some directions on precise contact point in Here.co who would be dealing with this matter. Again I understand the terms of the investment and the risks but I believe that Wefunder customer support could have been more helpful in this situation. They did explain and were more helpful in their second answer.

Service Improving 1/6/2023: Wefunder reached out and helped me with my issue. They also provided a phone number. Hope my future interaction with them stays positive. ****************************************************************** If I could select zero stars I would. Reached out multiple times about an issue I had on an investment and it took almost two weeks for someone to respond. It doesn't matter if it's the year end holidays, there's no excuse for this poor service! I even reached out to Atakama for help and they sent you emails on my behalf. Unbelievable! Why don't you offer a phone number? Afraid of getting yelled at for this perfect example of horrendous service? Get your act together!!

Great site for small investors WeFunder has outstanding customer support. They are prompt and friendly in their communications, and seem to be genuinely working to resolve issues. They also make it easier for small and non US resident investors to sign up than than other sites do. When I started investing with them over a year ago, their minimum amount was the lowest I could find and when I read that they had a big role in getting the law changed so that non angel investors could invest in start ups, I felt that their values could align with mine. I invested more and faster than I planned to, because of the quality of the offerings and have more investments pending. I have no regrets. I look forward to a long and profitable relationship with WeFunder.