Gregory
GBFunding account issues There has been two separate incidence of moneys not able to be pulled form the bank account from the Wefunder platform. Yes, both times I've been helped diligently to fix the issue but took a long time and 'issue' is still unknown but got around it both times after many attempts. It can be frustrating but eventually was fixed. Wefunder is a growing company and a few bugs need to be worked out with the online system.
Xterm
GBHard to contact a person on the Investment Team Wire instructions were clear and I have sent wire funds before for an investment in 2022, but this time I did not receive an email verifying the wire was received, even with a confirmation from my bank. I tried numerous times via email, to contact someone because there is nothing on the website other than FAQ’s no phone numbers, my investment will expire within 1 day if no one responds. Oh well
LaMonte Peters
GBI have not been able to see my… I have not been able to see my watchlist for over 2 weeks! wefunder keeps telling me to cjeck my computer i have tried 4 different computers its not the computers its wefunder. it has hindered my ability to invest.
Carrol Palmer
GBInvestment funds being held by Wefunder I invested for the first time with a company that Wefunder held the funds for. This was all new to me and I was very nervous not knowing anything about their procedures or this company. The funds were withdrawn from my account but the doubt got worse instead of better and I entered a request to cancel the investment. My money was back in my account the next day. I consider this very good service.
Alberto G.
GBExcellent Customer Service I really appreciated the way that I received prompt and clear responses to the multiple questions I posed via email. No matter how many questions I asked or how many emails I sent, I always received timely and thorough responses. This demonstrates Wefunder's commitment to their customers. If you are looking for a crowdfunding website, my experience with Wefunder has been the most positive and I would strongly recommend them!