My two cents on Wefunder.com I'd like to see a better UX. To illustrate, the homepage defaults to wefunder/discussions, which I'm not interested in. Lastly, any chance we will see disruptive, deep tech campaigns? I've seen more than enough food and drink campaigns.

Investment funds being held by Wefunder I invested for the first time with a company that Wefunder held the funds for. This was all new to me and I was very nervous not knowing anything about their procedures or this company. The funds were withdrawn from my account but the doubt got worse instead of better and I entered a request to cancel the investment. My money was back in my account the next day. I consider this very good service.

Great site for small investors WeFunder has outstanding customer support. They are prompt and friendly in their communications, and seem to be genuinely working to resolve issues. They also make it easier for small and non US resident investors to sign up than than other sites do. When I started investing with them over a year ago, their minimum amount was the lowest I could find and when I read that they had a big role in getting the law changed so that non angel investors could invest in start ups, I felt that their values could align with mine. I invested more and faster than I planned to, because of the quality of the offerings and have more investments pending. I have no regrets. I look forward to a long and profitable relationship with WeFunder.

Regained access to my account/investment Lost access to my account. When I needed to check on things to see if my investment survived, I was honestly quite surprised that after not looking at it for 5 years, it was still there. Pleased to see that they worked with the startup to keep the record over the years. Today, it seems, most startup investments can't make it a few months let alone 5 years. As of the date of writing, I am very pleased. My investment survived, it has grown, and I have confidence I could probably walk another decade, come back, and know my capital is there (or at least a viable explanation as to why it collapsed to zero).

Great Customer Service Experience The customer service was great. I had invested into a company, but for some reason it did not link to my account. So I had two portfolios, I contacted Wefunder to get that corrected. It was corrected, but then it was not showing up in the app. So I contacted Wefunder again and a ticket had to be sent. It took no real time to have my issue resolved. I’m very appreciative of Wefunder and my experience.