Pam Stukenborg
GBI was not comfortable giving out… I was not comfortable giving out certain numbers via email. I emailed asking if we could have a quick conversation, so I could provide what was needed. Merc responded right away, we had our call (which was very pleasant :) and we were able to button up this investor piece in a matter of moments! Thank you Merc!!
ALEC FOTSCH
GBI won't be using WeFunder again. The site is a bit confusing, it's hard to find terms of investment, the company I invested in went under before the funding round closed taking $600k of investment with it on and now my K1 tax documents are late.
Gregory
GBFunding account issues There has been two separate incidence of moneys not able to be pulled form the bank account from the Wefunder platform. Yes, both times I've been helped diligently to fix the issue but took a long time and 'issue' is still unknown but got around it both times after many attempts. It can be frustrating but eventually was fixed. Wefunder is a growing company and a few bugs need to be worked out with the online system.
Alberto G.
GBExcellent Customer Service I really appreciated the way that I received prompt and clear responses to the multiple questions I posed via email. No matter how many questions I asked or how many emails I sent, I always received timely and thorough responses. This demonstrates Wefunder's commitment to their customers. If you are looking for a crowdfunding website, my experience with Wefunder has been the most positive and I would strongly recommend them!
Xterm
GBHard to contact a person on the Investment Team Wire instructions were clear and I have sent wire funds before for an investment in 2022, but this time I did not receive an email verifying the wire was received, even with a confirmation from my bank. I tried numerous times via email, to contact someone because there is nothing on the website other than FAQ’s no phone numbers, my investment will expire within 1 day if no one responds. Oh well