Service Improving 1/6/2023: Wefunder reached out and helped me with my issue. They also provided a phone number. Hope my future interaction with them stays positive. ****************************************************************** If I could select zero stars I would. Reached out multiple times about an issue I had on an investment and it took almost two weeks for someone to respond. It doesn't matter if it's the year end holidays, there's no excuse for this poor service! I even reached out to Atakama for help and they sent you emails on my behalf. Unbelievable! Why don't you offer a phone number? Afraid of getting yelled at for this perfect example of horrendous service? Get your act together!!

Great opportunity This has been a great experience, it is easy to get set up and get the compaign going. Other crowdfunding platforms, require you to summit an email and wait for a response, that never happens. They helped malus.com get to the next level. With great great response times and knowledgeable customer service representatives.

I have not been able to see my… I have not been able to see my watchlist for over 2 weeks! wefunder keeps telling me to cjeck my computer i have tried 4 different computers its not the computers its wefunder. it has hindered my ability to invest.

More Support/ Secondary Market It is offering the opportunity for non-accredited investors to buy into startups. However, more support is needed: 1. updates are not sent to investors e-mail accounts usually so updates are often missed. 2. Investors are not always notified of the failure or functionality status of an investment. This is important for tax purposes. 3. WeFunder has no secondary market so investors can trade and sell investments 4. The system is flawed. Some old investments don't show up. The system seems stuck at a certain amount of investments.

Hard to contact a person on the Investment Team Wire instructions were clear and I have sent wire funds before for an investment in 2022, but this time I did not receive an email verifying the wire was received, even with a confirmation from my bank. I tried numerous times via email, to contact someone because there is nothing on the website other than FAQ’s no phone numbers, my investment will expire within 1 day if no one responds. Oh well