My two cents on Wefunder.com I'd like to see a better UX. To illustrate, the homepage defaults to wefunder/discussions, which I'm not interested in. Lastly, any chance we will see disruptive, deep tech campaigns? I've seen more than enough food and drink campaigns.

Service Improving 1/6/2023: Wefunder reached out and helped me with my issue. They also provided a phone number. Hope my future interaction with them stays positive. ****************************************************************** If I could select zero stars I would. Reached out multiple times about an issue I had on an investment and it took almost two weeks for someone to respond. It doesn't matter if it's the year end holidays, there's no excuse for this poor service! I even reached out to Atakama for help and they sent you emails on my behalf. Unbelievable! Why don't you offer a phone number? Afraid of getting yelled at for this perfect example of horrendous service? Get your act together!!

Regained access to my account/investment Lost access to my account. When I needed to check on things to see if my investment survived, I was honestly quite surprised that after not looking at it for 5 years, it was still there. Pleased to see that they worked with the startup to keep the record over the years. Today, it seems, most startup investments can't make it a few months let alone 5 years. As of the date of writing, I am very pleased. My investment survived, it has grown, and I have confidence I could probably walk another decade, come back, and know my capital is there (or at least a viable explanation as to why it collapsed to zero).

Great Customer Service Experience The customer service was great. I had invested into a company, but for some reason it did not link to my account. So I had two portfolios, I contacted Wefunder to get that corrected. It was corrected, but then it was not showing up in the app. So I contacted Wefunder again and a ticket had to be sent. It took no real time to have my issue resolved. I’m very appreciative of Wefunder and my experience.

Excellent Customer Service I really appreciated the way that I received prompt and clear responses to the multiple questions I posed via email. No matter how many questions I asked or how many emails I sent, I always received timely and thorough responses. This demonstrates Wefunder's commitment to their customers. If you are looking for a crowdfunding website, my experience with Wefunder has been the most positive and I would strongly recommend them!