Dameka H
GBGreat Customer Service Experience The customer service was great. I had invested into a company, but for some reason it did not link to my account. So I had two portfolios, I contacted Wefunder to get that corrected. It was corrected, but then it was not showing up in the app. So I contacted Wefunder again and a ticket had to be sent. It took no real time to have my issue resolved. I’m very appreciative of Wefunder and my experience.
E Mausolf
GBRegained access to my account/investment Lost access to my account. When I needed to check on things to see if my investment survived, I was honestly quite surprised that after not looking at it for 5 years, it was still there. Pleased to see that they worked with the startup to keep the record over the years. Today, it seems, most startup investments can't make it a few months let alone 5 years. As of the date of writing, I am very pleased. My investment survived, it has grown, and I have confidence I could probably walk another decade, come back, and know my capital is there (or at least a viable explanation as to why it collapsed to zero).
J. Clifford Oliver
GBMore Support/ Secondary Market It is offering the opportunity for non-accredited investors to buy into startups. However, more support is needed: 1. updates are not sent to investors e-mail accounts usually so updates are often missed. 2. Investors are not always notified of the failure or functionality status of an investment. This is important for tax purposes. 3. WeFunder has no secondary market so investors can trade and sell investments 4. The system is flawed. Some old investments don't show up. The system seems stuck at a certain amount of investments.
LaMonte Peters
GBI have not been able to see my… I have not been able to see my watchlist for over 2 weeks! wefunder keeps telling me to cjeck my computer i have tried 4 different computers its not the computers its wefunder. it has hindered my ability to invest.
ALEC FOTSCH
GBI won't be using WeFunder again. The site is a bit confusing, it's hard to find terms of investment, the company I invested in went under before the funding round closed taking $600k of investment with it on and now my K1 tax documents are late.