I need to access my account but I never… I need to access my account but I never get the verification code they send and nobody answers customer support emails. The phone number for customer support does not even connect. I used to be able to log in with email but apparenty that feature is gone. Deserve always disappoints me

worst credit card ever worst credit card ever, stay away. They closed my account without any notice and I lost 5 years of credit history without any notice. They never reach out to you and will close your account abruptly. I lost 40 points on my credit score. Their horrible customer service arrogantly told me that they had all the right to close my account. Do not use this pathetic service.

Horrible Horrible. Had an account with them since 2017. 3 days ago I contacted them to inform a last name change and request a new card because mine expired in July and I haven’t received a new one. My requests were promptly accepted and them 2 days later they closed my account for “prolonged inactivity” with no notice. Contacted customer service and they said they can’t do anything to reverse it. The card is garbage as the customer service. I would keep the account open just to aging my score. Anyway. Stay away. They are literally garbage

Reported Account as delinquent when their payment portal was not working I would negative stars if it was possible here. Blockfi payment portal went down and was not available for whole of May/June2023 and then suddenly i get my account reported late. How would i be able to make payment when their payment portal is not working and the customer care number is not working. This has hurt my credit score and disputing with credit bureaus is a nightmare and has not fixed anything. I just get a template report back.

Dishonest company Dishonest company. They partnered with BlockFi to issue credit cards. When Blockfi went under, they closed many people's credit cards - even if they paid bills/paid off card every month. They gave fraudulent reasons for account closure.