Gordon Marroni
GBI have been trying to call/email derserve… I have been trying to email derserve about and credit card dispute and credit, they wrote me back a one sentence email referring to the pervious email they sent. Which I never got, and I asked to please send again and to explain the process... no answer. The phone number has been busy all last week and again today all day? What is going on? Whoever answers these posts should be the person in customer service, then again it's probably a hired pre-written blank repsonse.
Parag
GBworst credit card ever worst credit card ever, stay away. They closed my account without any notice and I lost 5 years of credit history without any notice. They never reach out to you and will close your account abruptly. I lost 40 points on my credit score. Their horrible customer service arrogantly told me that they had all the right to close my account. Do not use this pathetic service.
Mariano
GBGood but "fake" cashback Taking out one star from full score only because their cashback system only allows to get the credit in 25$ increment and only as statement credit (not really "cash"). Overall is a good card that I suggest to every international student in the US: get this and the other very popular one (name starts with D too), use them consistently and pay in full each month for 6 month and you'll end up with a high credit score that allows you to graduate to more rewarding (i.e. traveling) credit cards.
Nathaniel Clay Nat, Nathan, N,
GBMobile App Neglected By Deserve I've been having a decent experience with Deserve, paying my bills on time, however the app on the Google Play store hasn't been updated for almost a year. People worry about security and when banking apps are updated on a frequent bases it's to make sure customers see the company is in there best interest. Improve your mobile app, respect your user base that has issues with it, it has issues.
Ronak
GB5 months on, disputed charge still not solved I disputed a GooglePlay charge. I did buy the service (a feature in an app) but was it never delivered. The developer didn't respond either. After disputing the charge, maybe 5 months ago, the dispute still hasn't been resolved. Would recommend to give up the card entirely.