Poor customer service I changed my checking account, though I forgot to change the information for auto pay on my credit cards. So all my payment returned. The interesting section of this story was that all credit cards waive "RETURNED PAYMENT FEE" except Deserve. I called Deserve customer service multiple times but they cared about my case unprofessionally and never waived my first returned fee. After that, I barely used my Deserve card and prefer to use my other credit cards that value their customers.

Good but "fake" cashback Taking out one star from full score only because their cashback system only allows to get the credit in 25$ increment and only as statement credit (not really "cash"). Overall is a good card that I suggest to every international student in the US: get this and the other very popular one (name starts with D too), use them consistently and pay in full each month for 6 month and you'll end up with a high credit score that allows you to graduate to more rewarding (i.e. traveling) credit cards.

First Credit Card as a College Student, They've Made It Easy I am a college student. Deserve was the first credit card that accepted me. I have been very happy with them, especially the automatic payments and the notifications once a transaction has happened. It's helped me build credit and has a super easy app which has also helped me learn more credit and how it's calculated. Overall great company and card.

I have been trying to call/email derserve… I have been trying to email derserve about and credit card dispute and credit, they wrote me back a one sentence email referring to the pervious email they sent. Which I never got, and I asked to please send again and to explain the process... no answer. The phone number has been busy all last week and again today all day? What is going on? Whoever answers these posts should be the person in customer service, then again it's probably a hired pre-written blank repsonse.

5 months on, disputed charge still not solved I disputed a GooglePlay charge. I did buy the service (a feature in an app) but was it never delivered. The developer didn't respond either. After disputing the charge, maybe 5 months ago, the dispute still hasn't been resolved. Would recommend to give up the card entirely.