Poor customer service I changed my checking account, though I forgot to change the information for auto pay on my credit cards. So all my payment returned. The interesting section of this story was that all credit cards waive "RETURNED PAYMENT FEE" except Deserve. I called Deserve customer service multiple times but they cared about my case unprofessionally and never waived my first returned fee. After that, I barely used my Deserve card and prefer to use my other credit cards that value their customers.

if you’re a student with little to no… if you’re a student with little to no debt, this card looks perfect! However, they do not have a good APR%, and are more than willing to go behind your back and decrease tour credit limit, even if your track record is 100% in time and good. Even if you have no credit, it’s still better than them hurting your credit.

I have been trying to call/email derserve… I have been trying to email derserve about and credit card dispute and credit, they wrote me back a one sentence email referring to the pervious email they sent. Which I never got, and I asked to please send again and to explain the process... no answer. The phone number has been busy all last week and again today all day? What is going on? Whoever answers these posts should be the person in customer service, then again it's probably a hired pre-written blank repsonse.

Nice Yet Small Credit Card Company Limited operating hours. Payments can sometimes post late when you pay them the day before or on due date. I recommend to always screen shot your payment with date time and confirmation code, to send ad proof if there’s an error of payment posting on time. They are friendly and they do work well to resolve issues. I do like the app. Charges are immediately push notified to your phone. Balances seem to always be real-time. Card can easily be paused on app within 2 seconds.

Mobile App Neglected By Deserve I've been having a decent experience with Deserve, paying my bills on time, however the app on the Google Play store hasn't been updated for almost a year. People worry about security and when banking apps are updated on a frequent bases it's to make sure customers see the company is in there best interest. Improve your mobile app, respect your user base that has issues with it, it has issues.