Horrible Horrible. Had an account with them since 2017. 3 days ago I contacted them to inform a last name change and request a new card because mine expired in July and I haven’t received a new one. My requests were promptly accepted and them 2 days later they closed my account for “prolonged inactivity” with no notice. Contacted customer service and they said they can’t do anything to reverse it. The card is garbage as the customer service. I would keep the account open just to aging my score. Anyway. Stay away. They are literally garbage

A great card for students to start… A great card for students to start building credit! This card is pretty cool to start with if you don't have a credit history. You don't need to pay a deposit, it has rewards on every purchase and no annual fees. It also includes Amazon Prime Student for a year and cell phone protection. They doubled my credit line after just 3 months of use! On the other side, I've found the mobile app glitchy at times and the website outdated (once you login). It only reports to two of the three major credit bureaus (according to NerdWallet) and it's not well supported among finance apps like NerdWallet and Mint. Overall, I like this card.

Good but "fake" cashback Taking out one star from full score only because their cashback system only allows to get the credit in 25$ increment and only as statement credit (not really "cash"). Overall is a good card that I suggest to every international student in the US: get this and the other very popular one (name starts with D too), use them consistently and pay in full each month for 6 month and you'll end up with a high credit score that allows you to graduate to more rewarding (i.e. traveling) credit cards.

Mobile App Neglected By Deserve I've been having a decent experience with Deserve, paying my bills on time, however the app on the Google Play store hasn't been updated for almost a year. People worry about security and when banking apps are updated on a frequent bases it's to make sure customers see the company is in there best interest. Improve your mobile app, respect your user base that has issues with it, it has issues.

Reported Account as delinquent when their payment portal was not working I would negative stars if it was possible here. Blockfi payment portal went down and was not available for whole of May/June2023 and then suddenly i get my account reported late. How would i be able to make payment when their payment portal is not working and the customer care number is not working. This has hurt my credit score and disputing with credit bureaus is a nightmare and has not fixed anything. I just get a template report back.