Have had absolutely no problem with my… Have had absolutely no problem with my direct deposit or my funds. I receive exact what I expected on time every week and I love that we have to options to control arm withdrawal limits ,❤️

Amazingly terrible customer service Amazingly terrible customer service. Over 12 business days to change an email address and it’s still not done. No one at customer support can actually help or do anything. Everything done through email and even when you ask to speak with someone other than a person that answers the phone after being on hold for 45 minutes they can not even do that because they are in a call center somewhere. This app is terrible and was forced to get it. Do not use branch if you have a choice. Update. It is now another 7 days later and still no contact from branch on resolving the issue. The reply they sent is more of the same. This is a horribly run app that claims to be a banking app. I have never seen such terrible customer service let alone from what is supposed to be a “financial institution” their words not mine.

Can't get an advance on my paycheck Can't get an advance on my paycheck, because, apparently, I need approval of my 11 year employer, and I don't have any, "default advances"?! GFY! Don't expect anything different from a, "company", run by somethig with a name that sounds like, sukadik!

Poor Development Because of a bonus payment that arrived a few days after my regular paycheck, the Branch system used the lower bonus pay as my regular pay and lowered my advance drastically when I needed it most. Support was very helpful, however could not help me reach a resolution. The development team has a lot of work to do because your functions don't even work as they should - i.e. selecting which paychecks are the correct ones - DOES NOTHING! Undependable at the worst time.

Charging for transferring money and… Charging for transferring money and also getting money early off your pay check is not kosher it’s a deterrent from doing either. After this last payback I will not be using the branch service anymore!!