The rep was awful Jayla was awful! She cannot read and has no comprehension skills. I advised to her I haven’t logged into my account because it gave me errors due to them having wrong info I’m assuming as I’ve never set a passcode or anything. She proceeded to argue that I supposedly did and I said well there must be a breach in security and she just screenshot my email and sent it to me. Like what an absolute idiot. She shouldn’t or I guess he depending on what that person is shouldn’t be in customer service if they aren’t going to work on a solution. As soon as I get access to my account I am pulling my money out and closing it as I would never do business with such crappy people. Do better Branch. Maybe you will have more than 2 stars yikes!

If I can put zeros I would my account… If I can put zeros I would my account got hacked multiple times and not once did the notify me or anything. They are a joke. Spark driver needs to go with a better company. Got hung up on the whole sha-bang. Still fighting with them today to shut down my account, still haven’t after I went through the whole process.Red flag!! Save your time and go with an actual bank or a trusted one that will alert you on theft etc charges.

Have had absolutely no problem with my… Have had absolutely no problem with my direct deposit or my funds. I receive exact what I expected on time every week and I love that we have to options to control arm withdrawal limits ,❤️

I have been using Branch for about 3… I have been using Branch for about 3 years now , I used branch at first just for the Instant pay option because I used to get paid bi-weekly and then the option was removed awhile back , but having a Branch Account actually saved me cause i had the misfortune of having my actual bank account closed and I have been using Branch as my primary acc and it helped me out alot. Never had any issues with transaction or fraud, and it works with almost any job I apply for when I need direct deposit and they give you access to your pay up to 2 days early ! I give Branch a 10/10 .

If I could give it 0 stars I would If I could give it 0 stars I would, I've called customer service twice to help me with trying to change my birthday or even try to see if I even added my birthdate on the account. They can't access my account unless I give them my birthdate. I give them my DOB and they can't access it because of an information mismatch. There's no way to edit it online, no way to see what it is. The website is very vague. The people are no help. They gave me a phone number to call and it immediately said that there's no customer service representatives. Needless to say that this service is a dud and Walmart should go with an alternate route