Branch

Minneapolis, United States
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2.20
Based on 20 Reviews

5

20.00%

4

5.00%

3

5.00%

2

15.00%

1

55.00%
About Branch

Branch is a mobile-first technology that provides financial flexibility for hourly employees.

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Kat Thornton
US

Can't get an advance on my paycheck Can't get an advance on my paycheck, because, apparently, I need approval of my 11 year employer, and I don't have any, "default advances"?! GFY! Don't expect anything different from a, "company", run by somethig with a name that sounds like, sukadik!

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Deyona Tucker-Seay
US

I was clearly double charged for 3… I was clearly double charged for 3 different transactions on my account 01/04/2024 . For what I’m not sure when I only purchase the item once .. took forever to get in touch with customer service when I finally talk to a rep she made no sense at all saying they where pending transaction when clearly they say posted .. put me on hold to try to redeem her lie and came back still not making sense so I’m going to just start withdrawing my money from this when spark deposit my little check . I work to hard for my money to be getting scammed.

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Ian Carroll
US

The reps I've talked to were decent… The reps I've talked to were decent enough. However, I would advise against using it. Even for Uber. It takes days to get an Email address changed and forever to even get a rep on the phone. Unfortunately, Ubers security algorithms can randomly lock you out of your instant pay accounts without being able to edit them for days at a time too. So rn I don't trust either. My only recourse is pulling my days earnings straight from a branch free ATM and depositing the cash directly into my own banks ATM.

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Michelle Skillings
US

If I can put zeros I would my account… If I can put zeros I would my account got hacked multiple times and not once did the notify me or anything. They are a joke. Spark driver needs to go with a better company. Got hung up on the whole sha-bang. Still fighting with them today to shut down my account, still haven’t after I went through the whole process.Red flag!! Save your time and go with an actual bank or a trusted one that will alert you on theft etc charges.

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Shawna Tooman
US

The rep was awful Jayla was awful! She cannot read and has no comprehension skills. I advised to her I haven’t logged into my account because it gave me errors due to them having wrong info I’m assuming as I’ve never set a passcode or anything. She proceeded to argue that I supposedly did and I said well there must be a breach in security and she just screenshot my email and sent it to me. Like what an absolute idiot. She shouldn’t or I guess he depending on what that person is shouldn’t be in customer service if they aren’t going to work on a solution. As soon as I get access to my account I am pulling my money out and closing it as I would never do business with such crappy people. Do better Branch. Maybe you will have more than 2 stars yikes!

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