Not worth using anymore Everything was great up until the last month. My direct deposits were consistent but in the last month they are posting later and later but my employer has over 10,000 employees and sends deposits the same time every pay period. I’m going to switch because I don’t trust them anymore! My deposit should of hit last night , bills are due and they don’t even offer live customer service!

Varo bank close my account randomly… Varo bank close my account randomly without notification.

Completely unhelpful Received a debit card in the mail that I did not apply for. There is no way to contact customer service other than email. I tried calling several times only to constantly be dealing with an automated menu with unhelpful options and computer automated explanations. There is no phone number on the back of the debit card. This bank seems anything but legit.

There is absolutely no way to speak to… ***update*** I have now canceled my accounts, which btw, you still have to go through chat. First, with a "regular" representative, then get chat transferred to a retention chat representative lol. Unbelievable.*** There is absolutely no way to speak to a person on the phone anymore. Everything from identity theft to disputes requires you to go on the app and use live chat, which they don't know much of anything. Varo didn't use to be like this. I've been with them for years. For now, I'll keep the account, but I have 3 other bank accounts, so it won't be used. Only because I don't feel like going through chat again after spending 45 minutes to get nowhere with my question. How useful is a bank when you can't reach anyone?

This a sorry ass bank! This a sorry ass bank. DO NOT TRUST THIS BANK WITH YOUR MONEY. I made a mobile deposit of $43.80 then they closed my account for no reason, with no warning and kept my deposit!!