$400.72 deposit into wrong account number. UPDATE: Failed to verify contact info and deposited my $400.72 into someone else's account. Giving the run around on getting transaction reversed. Accepted a direct deposit with non matching contact info. I sent them the transaction receipt and time after time they failed to find the mistake. I finally notice the 2nd digit of the account number is wrong. I call to their attention and get nothing. They know which account the money went to yet they won't dpo anything about it. I have been waiting for a direct deposit since 03/12/2024. Since the contact details did not match the bank account number - I'm not sure why the bank accepted the money. Very frustrated and keep getting "It's been escalated and you'll be contacted within 48 hours." It's been a full month now. Once I find out it's on Varo's end that the money isn't there I initially made contact on April 2nd only to be told - They would contact me 2 business days later. So I contact them this morning at the same time I initiated the query only to be told that I needed to wait until end of day. I've been waiting on this money now for a month as of tomorrow. Attempted to call back this evening bc I didn't hear from them only to get a message to call back during business hours. Tomorrow is Friday so if they don't find my money - I'm screwed! I have bills to pay and Varo need to get with it and credit my account.. IDK what I;m gonna do if I don't get funds tomorrow!!

Nothing discouraging about this online bank! I first got Varo for an extra account. After careful studying of all the features it is now my bank of choice. Varo really is a bank with checking and savings accounts. You can even manage other accounts thru your Varo account. With direct deposit you get 2 days faster as well.

The customer service is nonexistent The customer service is nonexistent. If you don’t have the app from other reviews, I’ve read the app assistance doesn’t even work. I wouldn’t know I can’t even get an agent on the phone while I review my account for signing up. I definitely won’t be using this bank for any actual use moving forward, I’ll probably just leave it as a background account open for no apparent reason And caution any new customers from opening an account with people who don’t answer the phone

I've really enjoyed using Varo I've really enjoyed using Varo! Not only do they offer free checking and savings accounts, but they also have just about the highest APY you can get right now. Varo also has great incentives such as mobile check cashing, Varo Advance and they have the highest paying referral program I've seen. I have not yet signed up for Varo Believe Credit Card, but it sounds like an amazing and easy way to build credit! I highly recommend Varo to anyone seeking online banking. It's easy to apply and there's no credit check.AAA+++. LOVE 💖 THIS BANK.!!!!

Varo has been great Varo has been great! It's a"REAL," Bank that offers a "REAL," Checking/Savings Account, unlike what other consumers believe. Do your research! It offers online banking at it's finest, in my opinion! Give it a try. I believe the fact that you can load money into it most just believe that it's a pre-paid card. It is not. That is just one of the features that is available. 😊