They falsely advertised that they are a community bank but they are members only Bank They claim to be a community bank but they are not. They are members only. This isn't their policy even and are denying to give change against their own policy. I have gotten change for over a year and this is the second time they have done this. The two ladies were sitting there doing nothing and one was on her personal phone, but when I had a supervisor call they refused to answer the phone despite sitting there doing nothing with no one else in line. They falsely claim to be a community bank and leaves me walking 4 miles for nothing when they had no problem serving me for a year

Woodforest is the best bank that I have… Woodforest is the best bank that I have ever dealt with! Customer support is always very supportive and they know what they're doing. When there are funds that are to go back into my account I'll only have to wait like one day. I have been with this thing for over 10 years and I will never leave them.

Worst bank ever if I can ever get… Worst bank ever if I can ever get switched I will ,they favor rich companies over customers and will take your money for stupid shut like mail return fees and check balance fees every thing they can make up ,they let spectrum take almost 300 from my acct that I didn't owe,can't argue with them if the other person is worth more,I'm on s.s and they keep taking more every month,worst bank ever to exist ,run from them

By far the worst bank I have ever been… By far the worst bank I have ever been associated with. They freeze your account if you conduct bill pay check even if you have a few thousand dollars in the account. They disable my online access without warning and expect you to go into a branch to have it unlocked. Horrible and useless customer service. Never again. You can’t send wires online, use Zelle or conduct any ACH payments. Just a horrible horrible experience.

Worst bank I have ever dealt with Worst bank I have ever dealt with. Slow tellers, no customer service, this bank is a joke. It's unimaginable how horrible they are. Unprofessional, rinky dink, run bank. It's run by the 3 stooges..