Lisa Johnson
GBI truly outdated bank out here at all… A truly outdated bank out here at all the H-E-B store try to promote people to open up new account. don't even have Zelle also most banks if you use ATM lease about three or four times they will give you that charge back. I have truly wasted my time opening up account changing my account for this outdated ass bank. Representative tells me I can do Western Union don't nobody do Western Union anymore. Everybody do Zelle people even have cash app cards out here and you tell me that they so cheap that y'all can get your system pub running so people taking my banking back to Chase
Marcella Stafford
GBWent to WalMart in Lexington Went to WalMart in Lexington, KY (New Circle) to use the CoinStar to cash in some change, which was out of order. I don't have an account with Woodforest, but asked the teller, Ernesto, if he would mind cashing in the change for me. He was very willing to help, despite my not having an account and the fact that it was time-consuming to roll some pennies. Thank you Ernesto, for going above and beyond!
Tina Martens
GBI Was in Walmart Today I Was in Walmart Today. I Was In A Hurry. Melissa At Woodforest Bank At Coldwater Rd Location in FtWayne, Indiana. Was Fast & Went Above & Beyond To Help Me, Due To That I Didn't Have A Open Checking Account With That Bank. Melissa Was Very Nice! Very Informative! I Really Needed A Important Money Order. Excellent Customer Service Experience!!!! Want Her To Be Recognized For Her Service. Ty!!!!
Abby Crow
GBWorst customer service ever Worst customer service ever. Went in to get a cashiers check and got told I have to pay a 10$ fee (never had to pay before). Even after agreeing with the fee the woman still tried to have a disagreement with me even after the matter was over. She was very unprofessional and on edge. I had to ask her if we could just proceed with the transaction. She definitely needs more training.
Demarion Billingsley
GBGreat customer service The location in merrillville Indiana the ladies are very friendly and give great customer service.They also make sure of anything else you might need when it comes to banking.They also have great offers and benefits will recommend to family and friends.