Technical issues / Impossible to liquidate I tried to remove some positions from my existing M1 Pie. Their AI gave me some instructions over Live Chat, which I followed step-by-step. I specifically asked how to make sure this would not trigger new Buy orders / Auto-rebalancing. Even after turning off "Auto-invest", their system actually did schedule NEW buy orders instead of placing the funds into my account as a Cash balance! I then called their Customer Service, who told me they have tried to get this fixed by the Engineering team for a while but it was still happening. They asked me to reverse everything I had done and to manually place Sell order one by one to circumvent this bug. I already had wasted so much time, I asked to liquidate my account instead. Then they told me this was not possible and the Buy orders would still take place, even if I asked to liquidate the account. I used to love M1 for their simplicity and slick UI/UX in the early days, pretty sad to see what they became over time :-(

This company is a SCAM This company is a SCAM. All types of fees to rip customers off. Charged me over $100 to transfer account to another brokerage. This company must be sued. SEC must urgently look into this fraud company and ban it. Deserves 0 star.

DO NOT TRUST THEM M1 is an unethical company. They lied about having high-yield savings accounts while promoting them on their website, so when I tried to sign up for one - they just created an investment account instead. I thought it was my new savings account, so I let them use Plaid to run my bank account. When I figured it out, I had to fight with them to delete the investment account, even though I never put in any money. Now they refuse to delete my info from their PoS platform, hiding behind FINRA. Total garbage. BUYER BEWARE.

One Star for the reward to become a… One Star for the reward to become a customer and/or refer others into this suck institution. You may deposit a small amount of money, finally figure out the confusion of their simplistic methods. However, if ever you want to close the account AVOID $100 FEE to transfer to another Broker. As-well-as the $25 FEE for drafting a check to get your money. See their long list of fees, including $20 FEE for Inactivity after you get tired of even trying to "invest" at this so-called broker. Google: M1 Finance Fees Save yourself time and money as I wish I did.

Could use some improvements - Would be nice to be able to buy any company irregardless of volume trade. - Should give investors more access to buy more OTC and foreign stocks. - Need to allow investors to search stocks and ETF's by country/region - Should provide financial statements to user's and allow them to customize charts (Comparing stock price to past earnings, P/FCF, etc) - Get rid of the trade windows or get rid of the minimum balance in an account to trade in either morning/afternoon if you're paying for M1 plus. At least look at total balance.